Can you detail the call? your sipxproxy.log is a 14MB text file. Why is the call going through a siptrunk from sipxbridge? Normally if dialogic (assuming this is the model using the ingate trunking software) is doing siptrunking, why is sipxbridge involved in the call at all? Are either of the users remote?
Normally, "I WOULD" (but not everyone agrees with me, but this ALWAYS_WORKS_FOR_ME) set up the dialogic as an unmanaged gateway and keep sipxbridge out of the call altogether. This way if the call drops after 29 minutes, you only have to address whatever keep alive or call timer issues with the itsp and your dialogic. If sipxbridge is not trunking with other provider directly it is not needed. Can you explain your schema a little better and provide call information on the failed call? On Thu, Jun 24, 2010 at 7:44 AM, Picher, Michael <mpic...@cmctechgroup.com>wrote: > If both are having the same exact problem, I would look to the firewall > (connection timeout sort of problem) or trunk provider. > > > > Can you call internally without disruption? > > > > Mike > > > > *From:* cyrill.rei...@iscoord.com [mailto:cyrill.rei...@iscoord.com] > *Sent:* Thursday, June 24, 2010 7:27 AM > *To:* Picher, Michael > *Cc:* sipx-users@list.sipfoundry.org > *Subject:* RE: [sipx-users] Voice Transmission stops after 29 Minutes > > > > Hey Mike, > > Here is some more information. > > No cisco phones were used. I tried it with those phones: > > - Our Softphone Client (isPhone) > - Polycom IP670 > - > - > > Had the same problem with both. > > Whenever user A calls user B the call get's routed trough sipXbridge to a > sip trunk (Dialogic Diva Card). > > Here you can download the snapshot: > https://www.transferbigfiles.com/5514ddac-f563-48dc-932f-2add10f64190?rid=4g4Vf4pcrb9q3h18bnU69Q%3d%3d > > Best regards > > Cyrill Reiser* > *cyrill.rei...@iscoord.com > > is||coord ag > Information Solutions Coordinators > a subsidiary of ffc fincoord holding ltd. | Beustweg 12 | CH-8032 Zurich > Phone +41 44 258 88 82 | Fax +41 44 258 88 99* > *i...@iscoord.com | www.iscoord.com > > This email and any files transmitted with it are intended > solely for the use of the individual or entity to whom they are addressed. > If you have received this email in error please notify the > sender. If you are not the named addressee you should not disseminate, > distribute or copy this e-mail. Privacy > statement<http://www.iscoord.com/website/legal.html> > > From: > > "Picher, Michael" <mpic...@cmctechgroup.com> > > To: > > <cyrill.rei...@iscoord.com>, <sipx-users@list.sipfoundry.org> > > Date: > > 23.06.2010 17:56 > > Subject: > > RE: [sipx-users] Voice Transmission stops after 29 Minutes > > > ------------------------------ > > > > > You left out some critical information… > > Type of phones and how is user A reaching user B (ie., sipXbridge, > gateway)? > > Are you running Cisco phones? If you are, there’s a known bug… > > Mike > > *From:* sipx-users-boun...@list.sipfoundry.org [ > mailto:sipx-users-boun...@list.sipfoundry.org<sipx-users-boun...@list.sipfoundry.org>] > *On Behalf Of *cyrill.rei...@iscoord.com* > Sent:* Wednesday, June 23, 2010 11:49 AM* > To:* sipx-us...@list.sipfoundry.org* > Subject:* [sipx-users] Voice Transmission stops after 29 Minutes > > Hello Everybody, > > I got a really strange problem. > > 2 weeks ago I upgraded from 4.0.4 to 4.2. Haven't had any problems so far, > until today. > > Here is what happened: > > User A (sipXecs) calls user B (Cell Phone) > User A puts user B on hold and calls user C (Cell Phone) > User A now connects all users to a conference trough hard or softphone. > > This all works fine, but after 29 minutes the voice transmission of user B > stops. Meaning user B hears everybody else but cannot talk to User A and C > anymore. > > I also got the following error message today: > > Alarm Text: Stray packets originating from 192.x.x.x were detected by the > Media Relay Service. > Suggested Resolution: Stray packets can adversely affect the performance of > the Media Relay Service. Shut down the source of the problem. > > Any ideas? > > Thanks > > > Best regards > > Cyrill Reiser* > *cyrill.rei...@iscoord.com > > is||coord ag > Information Solutions Coordinators > a subsidiary of ffc fincoord holding ltd. | Beustweg 12 | CH-8032 Zurich > Phone +41 44 258 88 82 | Fax +41 44 258 88 99* > *i...@iscoord.com | www.iscoord.com > > This email and any files transmitted with it are intended solely for the > use of the individual or entity to whom they are addressed. If you have > received this email in error please notify the sender. If you are not the > named addressee you should not disseminate, distribute or copy this e-mail. > Privacy > statement <http://www.iscoord.com/website/legal.html> > > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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