Soundpoint 450's weren't supported in 3.1.3 Try 3.2.2 (SLA won't work)
From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Matthew Kitchin (public/usenet) Sent: Tuesday, August 17, 2010 3:24 PM To: Tony Graziano Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] 4.2.1 - Polycom error - Config file error 0x0 They are Soundpoint 450s. The files I'm using should definitely be supported. I have used these exact zip files on 4 other systems, so I don't see how that could be it. I have tried this combination: spip_ssip_BootROM_4_2_1_release_sig.zip spip_ssip_vvx_3_1_3RevC_release_sig_split.zip and this combination: spip_ssip_BootROM_4_2_2_release_sig.zip spip_ssip_vvx_3_2_3_release_sig_split.zip The first one is running at my corporate office on 200 phones and 1 small satellite office. The second is running at 2 small satellite offices. The xferlog contents are below if that gives any info. Tue Aug 17 20:20:21 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o r PlcmSpIp ftp 0 * i Tue Aug 17 20:20:26 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b _ i r PlcmSpIp ftp 0 * i Tue Aug 17 20:20:35 2010 1 10.81.4.249 23360 /2345-12450-001.bootrom.ld b _ o r PlcmSpIp ftp 0 * i Tue Aug 17 20:20:41 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r PlcmSpIp ftp 0 * c Tue Aug 17 20:20:41 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o r PlcmSpIp ftp 0 * i Tue Aug 17 20:20:41 2010 1 10.81.4.249 23501 /polycom_phone1.cfg b _ o r PlcmSpIp ftp 0 * c Tue Aug 17 20:20:42 2010 1 10.81.4.249 198273 /polycom_sip.cfg b _ o r PlcmSpIp ftp 0 * c Tue Aug 17 20:21:25 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b _ o r PlcmSpIp ftp 0 * i Tue Aug 17 20:21:26 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r PlcmSpIp ftp 0 * c Tue Aug 17 20:21:26 2010 1 10.81.4.249 23360 /2345-12450-001.sip.ld b _ o r PlcmSpIp ftp 0 * i Tue Aug 17 20:21:31 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b _ i r PlcmSpIp ftp 0 * i Tue Aug 17 20:21:41 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b _ o r PlcmSpIp ftp 0 * i Tue Aug 17 20:21:46 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r PlcmSpIp ftp 0 * c Tue Aug 17 20:21:47 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o r PlcmSpIp ftp 0 * i Tue Aug 17 20:21:47 2010 1 10.81.4.249 23501 /polycom_phone1.cfg b _ o r PlcmSpIp ftp 0 * c Tue Aug 17 20:21:48 2010 1 10.81.4.249 198273 /polycom_sip.cfg b _ o r PlcmSpIp ftp 0 * c Tue Aug 17 20:22:30 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b _ o r PlcmSpIp ftp 0 * i Tue Aug 17 20:22:31 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r PlcmSpIp ftp 0 * c Tue Aug 17 20:22:31 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o r PlcmSpIp ftp 0 * i Tue Aug 17 20:22:36 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b _ i r PlcmSpIp ftp 0 * i Tue Aug 17 20:22:45 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b _ o r PlcmSpIp ftp 0 * On 8/17/2010 3:16 PM, Tony Graziano wrote: It usually means the bootrom or firmware that sipx is trying to load on the phone is not supported on that model. You left out an important detail. Phone model. On Tue, Aug 17, 2010 at 4:13 PM, Matthew Kitchin (public/usenet) <mkitchin.pub...@gmail.com<mailto:mkitchin.pub...@gmail.com>> wrote: Wow. I think Mr. Murphy and his laws have taken up residence in my office today. Fresh (3rd time today) install of 4.2.1 on CentOS 5.5 64 Bit. Everything, including DNS and DHCP are running on the server. Any Polycom 450 handset I try gets stuck in a reboot loop. It always ends up on: config file error error is 0x0 I have searched for this error, and I can't find anything that even remotely seems to apply to me. I get one warning on the diagnostic test. I can't find a great deal of info on this. DHCP (Option 120) Test 8/17/10 2:41 PM Warning Unknown test result: 1 * Hide details Starting DHCP server test. Socket Bind Exception: Address already in use DHCPACK responce received. Message Type: DHCPACK Server Identifier: 10.81.4.5 Subnet Mask: 255.255.255.0 Router: 10.81.4.1 Domain Name: bartlett.voip DNS Server: 10.81.4.5, 127.0.0.1, 10.85.0.10 TFTP Server: 10.81.4.5 SIP Server: sipx.bartlett.voip NTP Server: 207.171.7.152, 66.7.96.1, 149.20.54.20 Starting SIP servers test. Testing connectivity to SIP Server: sipx.bartlett.voip My DHCP conf file looks the same as it does on my working servers. [r...@sipx tmp]# cat /etc/dhcpd.conf authoritative; ddns-update-style none; option sip-servers-name code 120 = text; subnet 10.81.4.0 netmask 255.255.255.0 { range 10.81.4.10 10.81.4.250; default-lease-time 43200; max-lease-time 43200; option routers 10.81.4.1; option subnet-mask 255.255.255.0; option domain-name "bartlett.voip"; option tftp-server-name "10.81.4.5"; option sip-servers-name "sipx.bartlett.voip:12000/cmcprov/login"; option domain-name-servers 10.81.4.5,10.85.0.10; option ntp-servers sipx.bartlett.voip; I have tried using both 3.2.3 and 3.1.3. I have both of these working on other setups. It does take whichever firmware I activate, but gets the same error. I will be glad to provide any more info, but I'm not sure where to start. Any ideas? _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org<mailto:sipx-users@list.sipfoundry.org> List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net<mailto:tgrazi...@voice.myitdepartment.net> Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net<mailto:tgrazi...@myitdepartment.net> LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net<mailto:helpd...@voice.myitdepartment.net> Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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