And if he was using them, he might have set them up a different model
previous, like a 330?
On Tue, Aug 17, 2010 at 4:41 PM, Josh M. Patten <jpat...@co.brazos.tx.us>wrote:
> Soundpoint 450’s weren’t supported in 3.1.3
>
>
>
> Try 3.2.2 (SLA won’t work)
>
>
>
> *From:* sipx-users-boun...@list.sipfoundry.org [mailto:
> sipx-users-boun...@list.sipfoundry.org] *On Behalf Of *Matthew Kitchin
> (public/usenet)
> *Sent:* Tuesday, August 17, 2010 3:24 PM
> *To:* Tony Graziano
> *Cc:* sipx-users@list.sipfoundry.org
> *Subject:* Re: [sipx-users] 4.2.1 - Polycom error - Config file error 0x0
>
>
>
> They are Soundpoint 450s.
> The files I'm using should definitely be supported. I have used these exact
> zip files on 4 other systems, so I don't see how that could be it.
> I have tried this combination:
> spip_ssip_BootROM_4_2_1_release_sig.zip
> spip_ssip_vvx_3_1_3RevC_release_sig_split.zip
>
> and this combination:
> spip_ssip_BootROM_4_2_2_release_sig.zip
> spip_ssip_vvx_3_2_3_release_sig_split.zip
>
> The first one is running at my corporate office on 200 phones and 1 small
> satellite office.
> The second is running at 2 small satellite offices.
>
> The xferlog contents are below if that gives any info.
>
> Tue Aug 17 20:20:21 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:20:26 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b _ i r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:20:35 2010 1 10.81.4.249 23360 /2345-12450-001.bootrom.ld b _
> o r PlcmSpIp ftp 0 * i
> Tue Aug 17 20:20:41 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:20:41 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:20:41 2010 1 10.81.4.249 23501 /polycom_phone1.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:20:42 2010 1 10.81.4.249 198273 /polycom_sip.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:21:25 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b _
> o r PlcmSpIp ftp 0 * i
> Tue Aug 17 20:21:26 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:21:26 2010 1 10.81.4.249 23360 /2345-12450-001.sip.ld b _ o r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:21:31 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b _ i r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:21:41 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b _
> o r PlcmSpIp ftp 0 * i
> Tue Aug 17 20:21:46 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:21:47 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:21:47 2010 1 10.81.4.249 23501 /polycom_phone1.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:21:48 2010 1 10.81.4.249 198273 /polycom_sip.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:22:30 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b _
> o r PlcmSpIp ftp 0 * i
> Tue Aug 17 20:22:31 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:22:31 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:22:36 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b _ i r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:22:45 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b _
> o r PlcmSpIp ftp 0 *
>
> On 8/17/2010 3:16 PM, Tony Graziano wrote:
>
> It usually means the bootrom or firmware that sipx is trying to load on the
> phone is not supported on that model.
>
> You left out an important detail. Phone model.
>
> On Tue, Aug 17, 2010 at 4:13 PM, Matthew Kitchin (public/usenet) <
> mkitchin.pub...@gmail.com> wrote:
>
> Wow. I think Mr. Murphy and his laws have taken up residence in my
> office today.
> Fresh (3rd time today) install of 4.2.1 on CentOS 5.5 64 Bit.
> Everything, including DNS and DHCP are running on the server.
> Any Polycom 450 handset I try gets stuck in a reboot loop. It always
> ends up on:
> config file error
> error is 0x0
>
> I have searched for this error, and I can't find anything that even
> remotely seems to apply to me.
>
> I get one warning on the diagnostic test. I can't find a great deal of
> info on this.
> DHCP (Option 120) Test 8/17/10 2:41 PM Warning
> Unknown test result: 1
> * Hide details
> Starting DHCP server test.
> Socket Bind Exception: Address already in use
> DHCPACK responce received.
> Message Type: DHCPACK
> Server Identifier: 10.81.4.5
> Subnet Mask: 255.255.255.0
> Router: 10.81.4.1
> Domain Name: bartlett.voip
> DNS Server: 10.81.4.5, 127.0.0.1, 10.85.0.10
> TFTP Server: 10.81.4.5
> SIP Server: sipx.bartlett.voip
> NTP Server: 207.171.7.152, 66.7.96.1, 149.20.54.20
> Starting SIP servers test.
> Testing connectivity to SIP Server: sipx.bartlett.voip
>
>
> My DHCP conf file looks the same as it does on my working servers.
> [r...@sipx tmp]# cat /etc/dhcpd.conf
> authoritative;
> ddns-update-style none;
> option sip-servers-name code 120 = text;
>
> subnet 10.81.4.0 netmask 255.255.255.0 {
> range 10.81.4.10 10.81.4.250;
> default-lease-time 43200;
> max-lease-time 43200;
> option routers 10.81.4.1;
> option subnet-mask 255.255.255.0;
> option domain-name "bartlett.voip";
> option tftp-server-name "10.81.4.5";
> option sip-servers-name "sipx.bartlett.voip:12000/cmcprov/login";
> option domain-name-servers 10.81.4.5,10.85.0.10;
> option ntp-servers sipx.bartlett.voip;
>
> I have tried using both 3.2.3 and 3.1.3. I have both of these working on
> other setups. It does take whichever firmware I activate, but gets the
> same error.
> I will be glad to provide any more info, but I'm not sure where to
> start. Any ideas?
> _______________________________________________
> sipx-users mailing list
> sipx-users@list.sipfoundry.org
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
>
>
>
> --
> ======================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: tgrazi...@voice.myitdepartment.net
> Fax: 434.984.8431
>
> Email: tgrazi...@myitdepartment.net
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: helpd...@voice.myitdepartment.net
> Fax: 434.984.8427
>
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
>
> Why do mathematicians always confuse Halloween and Christmas?
> Because 31 Oct = 25 Dec.
>
>
>
--
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: tgrazi...@voice.myitdepartment.net
Fax: 434.984.8431
Email: tgrazi...@myitdepartment.net
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: helpd...@voice.myitdepartment.net
Fax: 434.984.8427
Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/
Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.
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