Ah.... Sorry. I failed to mention that the sipXecs server is not in my office. It is at a co-lo. I am on a 192.168.*.* range both in the office and at home.
With that said, I can't imagine why it would be any different for me when I try to get the phones working from home or in the office. Are you saying that when the registration occurs, the media relay (sipXecs) automatically adds the privcontact to the string, and it has nothing to do with some setting in the device? I am using: polycom soundpoint 335. Google's public DNS 8.8.8.8, 8.8.4.4 192.168.*.* IP's sipXecs is not hosted on-site, it is in a co-lo all users are external The exact config works when I use it at home. As soon as I took it and plugged it into the network at the office, it registers but no audio. I am using NAT at home and at the office, in my head (this may be the entire problem) there should be no difference if I have it plugged into the office or my home network. Thanks! -Mark From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano Sent: Monday, September 20, 2010 11:58 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Question about sip registration Understand what that means. NO NAT is what it should say when it is in the office, because it is not behind NAT, so that sounds correct. What causes the registration to add the "privcontact" is media relay, but since the phone is not behind nat it is not passing through it. Before (when it was), it sent the public facing ip of the remote firewall, along WITH the internal IP address of the phone so the packets can be delivered. If you manually configured the phone with IP's it would probably be an issue, but you have not done a siptrace nor provided any detail (what type of phone, is it using internal dns, etc.). I would look in the phone config FIRST. On Mon, Sep 20, 2010 at 2:52 PM, Mark Theis <mth...@socaltelephone.com<mailto:mth...@socaltelephone.com>> wrote: Most of you will think that this is a stupid question and I bet that you can answer this in about 10 seconds. Well.. here it goes... What decides what the registration string will be when a device registers with sipXecs (or any IP PBX for that matter)? What I mean specifically is... What causes the x-sipX-privcontact variable to be passed? Is it the device (polycom soundpoint 335), sipXecs, firewall, or what? I just had phones working at home and then I brought them into the office and they are not sending the x-sipX-privcontact when registering. Of course I am getting no audio when the call is connected now. Currently I am getting this: <sip:4...@x.x.x.x:14807;x-sipX-nonat> >From home I was getting something more like this: <sip:4...@x.x.x.x:59446; x-sipX-privcontact=192.168.0.26> Thanks! -Mark _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org<mailto:sipx-users@list.sipfoundry.org> List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net<mailto:tgrazi...@voice.myitdepartment.net> Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net<mailto:tgrazi...@myitdepartment.net> LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net<mailto:helpd...@voice.myitdepartment.net> Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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