It would mean that yuour firewall at the office has a SPI or SIP ALG enabled that needs to be disabled.
On Mon, Sep 20, 2010 at 3:44 PM, Mark Theis <mth...@socaltelephone.com>wrote: > Ah…. Sorry. I failed to mention that the sipXecs server is not in my > office. It is at a co-lo. I am on a 192.168.*.* range both in the office > and at home. > > > > With that said, I can’t imagine why it would be any different for me when I > try to get the phones working from home or in the office. > > > > Are you saying that when the registration occurs, the media relay (sipXecs) > automatically adds the privcontact to the string, and it has nothing to do > with some setting in the device? > > > > I am using: > > polycom soundpoint 335. > > Google’s public DNS 8.8.8.8, 8.8.4.4 > > 192.168.*.* IP’s > > sipXecs is not hosted on-site, it is in a co-lo > > all users are external > > > > The exact config works when I use it at home. As soon as I took it and > plugged it into the network at the office, it registers but no audio. I am > using NAT at home and at the office, in my head (this may be the entire > problem) there should be no difference if I have it plugged into the office > or my home network. > > > > Thanks! > > > > -Mark > > > > *From:* sipx-users-boun...@list.sipfoundry.org [mailto: > sipx-users-boun...@list.sipfoundry.org] *On Behalf Of *Tony Graziano > *Sent:* Monday, September 20, 2010 11:58 AM > > *To:* Discussion list for users of sipXecs software > *Subject:* Re: [sipx-users] Question about sip registration > > > > Understand what that means. > > > > NO NAT is what it should say when it is in the office, because it is not > behind NAT, so that sounds correct. > > > > What causes the registration to add the "privcontact" is media relay, but > since the phone is not behind nat it is not passing through it. Before (when > it was), it sent the public facing ip of the remote firewall, along WITH the > internal IP address of the phone so the packets can be delivered. > > > > If you manually configured the phone with IP's it would probably be an > issue, but you have not done a siptrace nor provided any detail (what type > of phone, is it using internal dns, etc.). I would look in the phone config > FIRST. > > On Mon, Sep 20, 2010 at 2:52 PM, Mark Theis <mth...@socaltelephone.com> > wrote: > > Most of you will think that this is a stupid question and I bet that you > can answer this in about 10 seconds. > > > > Well.. here it goes… > > > > What decides what the registration string will be when a device registers > with sipXecs (or any IP PBX for that matter)? What I mean specifically is… > What causes the x-sipX-privcontact variable to be passed? > > > > Is it the device (polycom soundpoint 335), sipXecs, firewall, or what? > > > > I just had phones working at home and then I brought them into the office > and they are not sending the x-sipX-privcontact when registering. Of course > I am getting no audio when the call is connected now. > > > > Currently I am getting this: > > <sip:4...@x.x.x.x:14807;x-sipX-nonat> > > > > From home I was getting something more like this: > > <sip:4...@x.x.x.x:59446; x-sipX-privcontact=192.168.0.26> > > > > Thanks! > > > > -Mark > > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: tgrazi...@voice.myitdepartment.net > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: helpd...@voice.myitdepartment.net > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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