Separately, you are on an "older" version of sipx. What does:
cat /etc/redhat-release output say? It is likely you need a repo change and two inline updates in order to get current. On Wed, Oct 27, 2010 at 2:20 PM, Tony Graziano <tgrazi...@myitdepartment.net > wrote: > Firstly. There were many itsp's I have used with sipx (using ingate session > border controllers). > > There were several ITSP's I found too difficult to use at all and nexvortex > was one of them. > > Nice guys, just up the road here, but I had continual issues with them and > had to pull the plug. That was a couple of years agao and maybe things have > changed for them. > > I recall some upstream issues with certain carriers always being an issue. > I > did lots of traces and pcaps. I just started using itsp's that had better > answers for what I needed. > > http://blog.myitdepartment.net/?p=127 > > Continued... > ============================ > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > ----- Original Message ----- > From: sipx-users-boun...@list.sipfoundry.org > <sipx-users-boun...@list.sipfoundry.org> > To: sipx-users@list.sipfoundry.org <sipx-users@list.sipfoundry.org> > Sent: Wed Oct 27 13:50:35 2010 > Subject: [sipx-users] Inbound Verizon Callers > > > > I work for a small non profit and we have > begun using sipX in an office in Everett,WA. We have 8, 2 line polycom > soundpoint 331 phone. We use NexVortex as our service provider with 4 > DID's. > > > > Just after moving to this system we noticed some calls would ring once > and then disconnect. We did some testing and discovered it was isolated > to Verizon Wireless callers. I have yet to figure it out. I have had 3 > T- mobile customers call, 2 AT&T, 1 Sprint, and 5 Verizon. I have > tried 7 land lines. Aside from those about 20-40 calls a day in and out > of the system work. Callers that have show as "failed" or "Abandoned" > in the CDR when called back say they are Verizon and report the same > issue, "It rang once then hung up". > > > > Two of the DID's go to hunt groups that simultaneously ring all phones. > If no answer the Hunt group falls to x200 and hits a general mailbox. > > > > One number is an Alias that is Assigned to a user, which is the user on > line > 2 of all 8 phones. > > > > The fourth number is really just for me to test with. > > > > Yesterday I did some testing on routing the call different ways in our > system using one number. > > > > 1) I sent callers to a hunt group = Verizon callers got disconnected. > > 2) I sent callers to auto-attendant = Verizon callers got through, > entered an extension and calls were answerable by our users. (if no > answer it went to voicemail) > > 3) I sent callers to a user directly = Verizon callers got through to that > extension. (if no answer it went to voicemail) > > > > > > So if I send them to a hunt group, the call doesn't work, If I send them > to a user assigned to all the phones, it doesn't go through. If I send > them to 1 user or to auto attendant, the call goes through. Any ideas > or advice? > > > > sipXconfig (4.2.0-018575 2010-04-15T00:40:11 ecs-centos5) > > > > I Installed from an ISO. When I last tried to upgrade various services > stopped functioning. > > > > Bryan Anderson > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.326.5325 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Helpdesk Contract Customers: http://support.myitdepartment.net
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