If I went with a separate ITSP, is voip.ms everyone's favorite provider
these days? It would be two 50+ handset locations and many 6 to 10
handset locations.
On 9/5/2011 6:01 AM, Michael Picher wrote:
The data portion of their solution is typically either a Hybrid
Fiber/Coax solution (like most of your cable modems at home) or a
Dedicated Fiber solution with some Cisco gear at the customer prem
(supports higher bandwidth & more services).
Their voice solutions are either analog or PRI type hand-offs from
gateways. As of my latest understanding they won't hand you a SIP
connection. Most of their sales folks may not even know what SIP is
even though that is what is handling the connection to the box they
put on site. All they really know it as is VoIP. So, this typically
requires that you put in gateways to connect to their gateways... Too
bad because of course it is a waste of money and a waste of call fidelity.
Also sometimes their signal coming off their gateways can be a little
'hot' and may cause a little echo. It will take a bit to find an
engineer who understands what you are trying to tell them but they may
eventually fix it. Most of their field techs are cable runners / box
swappers.
I wouldn't consider them a Tier 1 or 2 provider for business voice.
More like a Tier 3. They are OK & relatively inexpensive for the
small business space.
From a data perspective they seem to be pretty good and certainly
higher speed and much less expensive than throwing in T3's and such.
Mike
On Sun, Sep 4, 2011 at 3:59 PM, Matthew Kitchin (usenet/public)
<mkitchin.pub...@gmail.com <mailto:mkitchin.pub...@gmail.com>> wrote:
Does anyone have any experience with sipXecs and commercial VoIP
services from Time Warner telecom?
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