TWBC business phone service and sip = bad idea. What they provide, at least in our neck of the woods, is proprietary voip that is then converted to analog signaling at the client end, requiring me to use a analog to sip converter inside to get it working with sipx. We had nothing but a year of issues, with the biggest problem being calls that would randomly terminate.
A switch to voip.ms brought satisfaction to my customer, and I've since learned my lesson. On Tue, Sep 6, 2011 at 9:08 AM, Max DiOrio <m...@universityent.com> wrote: > I know with Asterisk, Time Warner Business Class Phones were HORRIBLE. > Very bad echo! I spent months with dozens of people in their support > department and they kept saying it isn’t them. Another local VoIP installer > said that they have nothing but trouble with TW. They ONLY hand off their > lines as analog, forcing you to get an analog gateway. They will not > provide a PRI or SIP, although they did say that SIP trunking is something > they are looking into down the road.**** > > ** ** > > Stay away from Time Warner at all costs with VOIP equipment.**** > > ** ** > ------------------------------ > > *From:* sipx-users-boun...@list.sipfoundry.org [mailto: > sipx-users-boun...@list.sipfoundry.org] *On Behalf Of *Tony Graziano > *Sent:* Monday, September 05, 2011 2:49 PM > *To:* Discussion list for users of sipXecs software > *Subject:* [sipx-users] sipXecs and VoIP from TW Telecom**** > > ** ** > > The advantage I see with voip.Ms is that they have automated failover per > number. At the same time you would need to address firewall needs for each > site versus the cost for a pri gateway(s). Voip.Ms has a how to for sipx on > their wiki now. > On Monday, September 5, 2011, Matthew Kitchin (public/usenet) < > mkitchin.pub...@gmail.com> wrote: > > If I went with a separate ITSP, is voip.ms everyone's favorite provider > these days? It would be two 50+ handset locations and many 6 to 10 handset > locations. > > > > On 9/5/2011 6:01 AM, Michael Picher wrote: > > > > The data portion of their solution is typically either a Hybrid > Fiber/Coax solution (like most of your cable modems at home) or a Dedicated > Fiber solution with some Cisco gear at the customer prem (supports higher > bandwidth & more services). > > Their voice solutions are either analog or PRI type hand-offs from > gateways. As of my latest understanding they won't hand you a SIP > connection. Most of their sales folks may not even know what SIP is even > though that is what is handling the connection to the box they put on site. > All they really know it as is VoIP. So, this typically requires that you > put in gateways to connect to their gateways... Too bad because of course > it is a waste of money and a waste of call fidelity. > > Also sometimes their signal coming off their gateways can be a little > 'hot' and may cause a little echo. It will take a bit to find an engineer > who understands what you are trying to tell them but they may eventually fix > it. Most of their field techs are cable runners / box swappers. > > I wouldn't consider them a Tier 1 or 2 provider for business voice. More > like a Tier 3. They are OK & relatively inexpensive for the small business > space. > > From a data perspective they seem to be pretty good and certainly higher > speed and much less expensive than throwing in T3's and such. > > Mike > > > > On Sun, Sep 4, 2011 at 3:59 PM, Matthew Kitchin (usenet/public) < > mkitchin.pub...@gmail.com> wrote: > >> > >> Does anyone have any experience with sipXecs and commercial VoIP > services from Time Warner telecom? > >> _______________________________________________ > >> sipx-users mailing list > >> sipx-users@list.sipfoundry.org <sipx-users@list.sipfoundry.org> > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > > > > -- > > Michael Picher > > eZuce > > Director of Technical Services > > O.978-296-1005 > X2015 <tel:978-296-1005%20X2015> <tel:978-296-1005 <tel:978-296-1005>%20X2015> > > M.207-956-0262 <tel:207-956-0262> <tel:207-956-0262 <tel:207-956-0262>> > > @mpicher <http://twitter.com/mpicher> > > www.ezuce.com > > > > > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: tgrazi...@voice.myitdepartment.net > Fax: 434.465.6833 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: helpd...@voice.myitdepartment.net > > Helpdesk Contract Customers: > http://support.myitdepartment.net**** > > ** ** > > <http://support.myitdepartment.net>Blog:**** > > http://blog.myitdepartment.net**** > > ** ** > > Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4*** > * > > ** ** > > Ask about our Internet faxservices!**** > > ** ** > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >
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