I just spoke with a VoIP sales rep from TW telecom. They do offer SIP trunks, but they are currently only certified to work with Cisco Call Manager (I'm not really familiar with the Cisco line, I think that is the name he used). This guy didn't seem like a true hands on tech guy. He said they had 18 other products they were in the process of certifying. The list included Nortel SCS 3.0 and Nortel SCS 4.0. No sipXecs. I tried to explain the lineage of the various products and that Nortel SCS didn't even exist anymore as it was now owned by Avaya. I asked him for contact information as to who someone from sipXecs could contact to try and explain a little better and possible get it put on their list under the sipXecs name. I'll follow up if I get that info.

On 9/6/2011 8:30 AM, Scott Richesson wrote:

FYI:

I've had both TW Telecom and TW Cable out here soliciting me. Despite the similar name, they are two completely separate companies. TW Telecom is pretty much business only. TW Cable is a residential-grade company that also has a foot in the door of business services.

Scott Richesson

Cincinnati Fan

*From:*Philippe Laurent [mailto:p...@ideos.com]
*Sent:* Tuesday, September 06, 2011 9:25 AM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] sipXecs and VoIP from TW Telecom

TWBC business phone service and sip = bad idea.

What they provide, at least in our neck of the woods, is proprietary voip that is then converted to analog signaling at the client end, requiring me to use a analog to sip converter inside to get it working with sipx. We had nothing but a year of issues, with the biggest problem being calls that would randomly terminate.

A switch to voip.ms <http://voip.ms> brought satisfaction to my customer, and I've since learned my lesson.

On Tue, Sep 6, 2011 at 9:08 AM, Max DiOrio <m...@universityent.com <mailto:m...@universityent.com>> wrote:

I know with Asterisk, Time Warner Business Class Phones were HORRIBLE. Very bad echo! I spent months with dozens of people in their support department and they kept saying it isn't them. Another local VoIP installer said that they have nothing but trouble with TW. They ONLY hand off their lines as analog, forcing you to get an analog gateway. They will not provide a PRI or SIP, although they did say that SIP trunking is something they are looking into down the road.

Stay away from Time Warner at all costs with VOIP equipment.

------------------------------------------------------------------------

*From:*sipx-users-boun...@list.sipfoundry.org <mailto:sipx-users-boun...@list.sipfoundry.org> [mailto:sipx-users-boun...@list.sipfoundry.org <mailto:sipx-users-boun...@list.sipfoundry.org>] *On Behalf Of *Tony Graziano
*Sent:* Monday, September 05, 2011 2:49 PM
*To:* Discussion list for users of sipXecs software
*Subject:* [sipx-users] sipXecs and VoIP from TW Telecom

The advantage I see with voip.Ms is that they have automated failover per number. At the same time you would need to address firewall needs for each site versus the cost for a pri gateway(s). Voip.Ms has a how to for sipx on their wiki now. On Monday, September 5, 2011, Matthew Kitchin (public/usenet) <mkitchin.pub...@gmail.com <mailto:mkitchin.pub...@gmail.com>> wrote: > If I went with a separate ITSP, is voip.ms <http://voip.ms> everyone's favorite provider these days? It would be two 50+ handset locations and many 6 to 10 handset locations.
>
> On 9/5/2011 6:01 AM, Michael Picher wrote:
>
> The data portion of their solution is typically either a Hybrid Fiber/Coax solution (like most of your cable modems at home) or a Dedicated Fiber solution with some Cisco gear at the customer prem (supports higher bandwidth & more services). > Their voice solutions are either analog or PRI type hand-offs from gateways. As of my latest understanding they won't hand you a SIP connection. Most of their sales folks may not even know what SIP is even though that is what is handling the connection to the box they put on site. All they really know it as is VoIP. So, this typically requires that you put in gateways to connect to their gateways... Too bad because of course it is a waste of money and a waste of call fidelity. > Also sometimes their signal coming off their gateways can be a little 'hot' and may cause a little echo. It will take a bit to find an engineer who understands what you are trying to tell them but they may eventually fix it. Most of their field techs are cable runners / box swappers. > I wouldn't consider them a Tier 1 or 2 provider for business voice. More like a Tier 3. They are OK & relatively inexpensive for the small business space. > From a data perspective they seem to be pretty good and certainly higher speed and much less expensive than throwing in T3's and such.
> Mike
>
> On Sun, Sep 4, 2011 at 3:59 PM, Matthew Kitchin (usenet/public) <mkitchin.pub...@gmail.com <mailto:mkitchin.pub...@gmail.com>> wrote:
>>
>> Does anyone have any experience with sipXecs and commercial VoIP services from Time Warner telecom?
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>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
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>
>
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> O.978-296-1005 X2015 <tel:978-296-1005%20X2015> <tel:978-296-1005 <tel:978-296-1005 <tel:978-296-1005%A0%3ctel:978-296-1005>>%20X2015> > M.207-956-0262 <tel:207-956-0262> <tel:207-956-0262 <tel:207-956-0262 <tel:207-956-0262%A0%3ctel:207-956-0262>>>
> @mpicher <http://twitter.com/mpicher>
> www.ezuce.com <http://www.ezuce.com>
>
>
>

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Tony Graziano, Manager
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