I'm not even sure if this is in the realm of possibility or my end users aren't telling me the truth, but:
I got someone calling me saying that they received a voicemail today and called the patient back. The patient was very confused on why she was getting a call back, as she left the voicemail 9 days ago and after she didn't get a call back she managed to get ahold of someone else. The voicemail message envelope said the date/time was today, about 20 minutes ago. I can understand if the MWI light doesn't light up on occasion, but the message would still be there when they go to check for other messages. But is there anything that could delay a message from being delivered like this? [cid:[email protected]] CONFIDENTIALITY NOTICE: The information contained in this message may be privileged and confidential. If you are NOT the intended recipient, please notify the sender immediately with a copy to [email protected] and destroy this message. Please be aware that email communication can be intercepted in transmission or misdirected. Your use of email to communicate protected health information to us indicates that you acknowledge and accept the possible risks associated with such communication. Please consider communicating any sensitive information by telephone, fax or mail. If you do not wish to have your information sent by email, please contact the sender immediately.
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