It seems as though Polycom fixed this in 3.2.6, my original troubleshooting was not using this version. I think it may also have fixed ringbacks for blf when using efk alss, I should know later today.
On Fri, Nov 4, 2011 at 3:33 PM, Tony Graziano <tgrazi...@myitdepartment.net> wrote: > load efk and see what happens > > On Nov 4, 2011 2:03 PM, "Michael Picher" <mpic...@ezuce.com> wrote: >> >> I just did it like 4 times on and off hold, inbound from wireless phone to >> voip.ms trunk terminated on sipXbridge to a remote phone coming in from >> remote NAT. >> Polycom firmware 3.2.4b, bootrom 4.3.1, latest build. >> Mike >> >> On Fri, Nov 4, 2011 at 1:38 PM, Paul Curtis <pcur...@uws.edu> wrote: >>> >>> This also occurred while using Cisco 2811 gateways. The Polycom does not >>> respond correctly when initiating the Hold, it does not send a PRACK when it >>> should. I had worked with polycom on this issue earlier this year and they >>> gave me a patched version that they still have not released which is >>> 3.2.5.b. Seems to be coming up more and more on this list. >>> >>> >>> >>> From: sipx-users-boun...@list.sipfoundry.org >>> [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano >>> Sent: Friday, November 04, 2011 10:09 AM >>> To: Discussion list for users of sipXecs software >>> Subject: Re: [sipx-users] Hold BUG on 4.4 using HOLD on Polycom phones >>> >>> >>> >>> ok. I will see if I can reproduce in the lab and submit a tracker. >>> >>> On Nov 4, 2011 12:46 PM, "Kevin George" <kevincgeo...@gmail.com> wrote: >>> >>> Sounds almost exactly like the issue I described in July. In my >>> situation when I put the (sip trunk) caller on hold, then resume, then hold >>> again, then resume the call messes up everytime. If I remove the moh config >>> from the polycom config manually, the problem doesn't occur. >>> >>> I'm still running the old version though. (sipxproxy-4.4.0-235.g353d7) >>> Bandwidth.com sip trunks >>> Polycom 550 3.2.4b and 3.2.5 >>> >>> I do see the ~mh~ entries in my CDR stuck also. >>> >>> On Fri, Nov 4, 2011 at 8:50 AM, Tony Graziano >>> <tgrazi...@myitdepartment.net> wrote: >>> >>> Numerous firmware/bootrom versions, what I am seeing is using 4.4 >>> (latest) if someone calls in via siptrunk on internal, and puts the >>> caller on hold (using the hold button) then resumes the call, the >>> calls is stuck in CDR as ~mh~ while the call is resumed. Occasionally, >>> the call cannot be resumed, and the phones start locking up and have >>> to be unplugged. >>> >>> It's odd the calls stuck in CDR showing ~mh~ happens and sometimes the >>> call is actually stuck in the media server too. >>> >>> This only started happening when putting on the last update. >>> (2011-10-12). Can anyone else duplicate this? >>> >>> -- >>> ====================== >>> Tony Graziano, Manager >>> Telephone: 434.984.8430 >>> sip: tgrazi...@voice.myitdepartment.net >>> Fax: 434.465.6833 >>> >>> Email: tgrazi...@myitdepartment.net >>> >>> LAN/Telephony/Security and Control Systems Helpdesk: >>> Telephone: 434.984.8426 >>> sip: helpd...@voice.myitdepartment.net >>> >>> Helpdesk Customers: http://myhelp.myitdepartment.net >>> Blog: http://blog.myitdepartment.net >>> >>> Linked-In Profile: >>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >>> Ask about our Internet Fax services! >>> _______________________________________________ >>> sipx-users mailing list >>> sipx-users@list.sipfoundry.org >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >>> >>> -- >>> Kevin George >>> >>> _______________________________________________ >>> sipx-users mailing list >>> sipx-users@list.sipfoundry.org >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >>> _______________________________________________ >>> sipx-users mailing list >>> sipx-users@list.sipfoundry.org >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> >> >> >> -- >> Michael Picher, Director of Technical Services >> eZuce, Inc. >> >> 300 Brickstone Square >> >> Suite 201 >> >> Andover, MA. 01810 >> >> O.978-296-1005 X2015 >> M.207-956-0262 >> @mpicher <http://twitter.com/mpicher> >> www.ezuce.com >> >> >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.465.6833 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/
