Tony: I did find a Fax Signaling Method of T.38 Relay under the Coders And Profile Definitions - IP Profile Settings - Gateway Parameters - Fax Signaling Method. From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano Sent: Friday, April 20, 2012 9:29 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Fax Problems (Big Time) faxing into sipx only support t.38 and your audiocodes fax settings have g711u. you need to change it to t.38. On Fri, Apr 20, 2012 at 9:17 AM, Robert Schroeder <robert.schroe...@memberfirstmortgage.com> wrote: Has anyone had problems with faxing into sipXecs? We are having huge problems with faxes being delivered to the users emails as zero page tiff's. It is not an every fax occurrence however it is at a rate that I am no longer able to rely upon the faxing delivery capabilities of sipXecs. I am trying to determine if the problems is with the AudioCodes, PRI Provider or sipXecs. Just wondering if there is a known issue. I am running (4.4.0- 2012-04-13EDT09:44:58 ip-10-72-10-163). I am also using three PRI circuits with an AudioCodes Mediant 1000 SIP Gateway. Listed below is my current configuration settings on the AudioCodes! AudioCodes Information Version ID: 6.00A.032.003 DSP Type: 2 DSP Software Version: 6008 DSP Software Name: 624AE3 Flash Version: 208 AudioCodes Configuration - Media Settings - Fax/Modem/CID Settings General Settings Fax Transport Mode: RelayEnable Caller ID Transport Type: Mute Caller ID Type: Standard Bellcore V.21 Modem Transport Type: Disable V.22 Modem Transport Type: Disable V.23 Modem Transport Type: Disable V.32 Modem Transport Type: Disable V.34 Modem Transport Type: Enable Bypass Fax CNG Mode: Disable CNG Detector Mode: Disable Fax Relay Settings Fax Relay Redundancy Depth: 0 Fax Relay Enhanced Redundancy Depth: 4 Fax Relay ECM Enable: Enable Fax Relay Max Rate (bps): 9600bps Bypass Settings Fax/Modem Bypass Coder Type: G711Mulaw Fax/Modem Bypass Packing Factor: 1 Fax Bypass Output Gain: 0 Modem Bypass Output Gain: 0 Any suggestions from the techs would be very welcomed! Thanks Everyone, Rob Schroeder
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