Tony, Thank you for the suggestion and for your help. Rob From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano Sent: Friday, April 20, 2012 11:00 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Fax Problems (Big Time) Sorry, am not a audiocodes guru. I have documented the Patton PRi gateways for use with t.38 in the wiki. Perhaps someone else would be so kind as to do the same for an AC PRI gateway instead of keeping it a big secret and make sure it is also documented on the wiki. Try: Configuration > Protocol Configuration > Protocol Definition > SIP General Parameters Fax Signaling Method T.38 Relay Detect Fax on Answer Tone Initiate T.38 on Preamble SIP Transport Type UDP I don't know what the other settings are for Detect Fax on Answer Tone, you really should address this before logging and tracing, because it should have fax set for t.38 on the Mediant FIRST. For sanity, when you do find Nirvana, please post it here for someone to update the wiki if you don't have a wiki account. On Fri, Apr 20, 2012 at 9:50 AM, Robert Schroeder <robert.schroe...@memberfirstmortgage.com> wrote: Tony: I did find a Fax Signaling Method of T.38 Relay under the Coders And Profile Definitions - IP Profile Settings - Gateway Parameters - Fax Signaling Method. From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano Sent: Friday, April 20, 2012 9:29 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Fax Problems (Big Time) faxing into sipx only support t.38 and your audiocodes fax settings have g711u. you need to change it to t.38. On Fri, Apr 20, 2012 at 9:17 AM, Robert Schroeder <robert.schroe...@memberfirstmortgage.com> wrote: Has anyone had problems with faxing into sipXecs? We are having huge problems with faxes being delivered to the users emails as zero page tiff's. It is not an every fax occurrence however it is at a rate that I am no longer able to rely upon the faxing delivery capabilities of sipXecs. I am trying to determine if the problems is with the AudioCodes, PRI Provider or sipXecs. Just wondering if there is a known issue. I am running (4.4.0- 2012-04-13EDT09:44:58 ip-10-72-10-163). I am also using three PRI circuits with an AudioCodes Mediant 1000 SIP Gateway. Listed below is my current configuration settings on the AudioCodes! AudioCodes Information Version ID: 6.00A.032.003 DSP Type: 2 DSP Software Version: 6008 DSP Software Name: 624AE3 Flash Version: 208 AudioCodes Configuration - Media Settings - Fax/Modem/CID Settings General Settings Fax Transport Mode: RelayEnable Caller ID Transport Type: Mute Caller ID Type: Standard Bellcore V.21 Modem Transport Type: Disable V.22 Modem Transport Type: Disable V.23 Modem Transport Type: Disable V.32 Modem Transport Type: Disable V.34 Modem Transport Type: Enable Bypass Fax CNG Mode: Disable CNG Detector Mode: Disable Fax Relay Settings Fax Relay Redundancy Depth: 0 Fax Relay Enhanced Redundancy Depth: 4 Fax Relay ECM Enable: Enable Fax Relay Max Rate (bps): 9600bps Bypass Settings Fax/Modem Bypass Coder Type: G711Mulaw Fax/Modem Bypass Packing Factor: 1 Fax Bypass Output Gain: 0 Modem Bypass Output Gain: 0 Any suggestions from the techs would be very welcomed! Thanks Everyone, Rob Schroeder
NOTICE: This electronic mail message and any content within it are intended exclusively for the individual(s) or entities to which it is addressed. The message, together with any attachments and all other content, may contain confidential and/or privileged information. Any unauthorized review, use, print, save, copy, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediately advise the sender by reply email and delete all copies. _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net NOTICE: This electronic mail message and any content within it are intended exclusively for the individual(s) or entities to which it is addressed. The message, together with any attachments and all other content, may contain confidential and/or privileged information. Any unauthorized review, use, print, save, copy, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediately advise the sender by reply email and delete all copies. _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net NOTICE: This electronic mail message and any content within it are intended exclusively for the individual(s) or entities to which it is addressed. The message, together with any attachments and all other content, may contain confidential and/or privileged information. Any unauthorized review, use, print, save, copy, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediately advise the sender by reply email and delete all copies.
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