I'm thinking I am missing something stupid here but didn't figure it out quite yet. I have been unsuccessful at getting a Polycom 335 to register with a 4.6 test server. Attached is an interesting snippet from sipregistrar.log that sounds like some kind of database lookup problem perhaps. This is the phone attempting to register with line 1 extension 1910. The user was created and assigned to the phone with virtually no modification from the defaults. The phone device was created by the auto-provision service. In fact the phone registers just fine before having a line assigned to it. Here is what was done to get to this point:
* Install new 4.6 server from the ISO followed by a yum update * Created a new test domain and made this server the 1st server. DNS entries were created for the test domain and the DNS Advisor reports all is well. * Added all of the Telephony Services, Instant Messaging, and Phone Auto-Provisioning services * Boot up a Polycom 335 with a cleared config in the test domain. It found the server, was auto-provisioned, and was registered. * Changed voicemail dial plan to 4 digits and extension 1900 * Created a user 1910 with password and PIN * Assigned user 1910 to line 1 on the polycom device and did a Send Profile * Phone reboots, comes up with 1910 on the display for Line 1 but is not able to register * Changed LOG level for SipRegistrar to INFO level and obtain the attached snippet during a phone reboot. * Blew away the server and tried a 2nd round just in case .... Same results. Thoughts? Tony Wyland Messiah College wyl...@messiah.edu<mailto:wyl...@messiah.edu>
sipregistrar-1910.log
Description: sipregistrar-1910.log
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