Thanks for the link, thanks for all the tips and advice, it's what kept me
going through:

'we can ping it, why do you think there is a problem?'
'reboot it'
'you need more memory'
'don't you have a cron job every 5 minutes? that's the cause'

I now received this
--------------------------------------
Our System Administrators have reviewed Sar logs on his system and can see
that increase IOwait can be seen at times that are in line with storage
upgrade operation we have been conducting over the last few days.

It was expected that storage vmotion of VM's during these upgrades would
increase IO on the storage cluster however it was unanticipated that there
would be any noticeable affect to our clients.

We apologies for the interruption will process an SLA rebate for you as
per our terms and would like to advise that this storage upgrade activity
was completed Monday night.

If you notice any further issues, please create a new ticket with details
including output from Sar Logs indicating the time and date as well as the
load experienced.
--------------------------------------

It only took them one week of on/off outages to arrive at that, I guess
they must've been very thorough in reviewing it.

and, about an hour AFTER I got that email, senior idiot phoned me to tell
me I've loaded vps in excess of it,s capacity.

Thanks for both technical and mental support, guys.

{And, they still havent fixed it, last night vps again overloaded}


Amos Shapira <amos.shap...@gmail.com> wrote:
>In addition to Michael's good advise, see
>http://blog.scoutapp.com/articles/2013/07/25/understanding-cpu-steal-time-when-should-you-be-worriedabout
>steal time.
>

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