David,

You are either very good at guessing, or perhaps you are not guessing...


David Bomba <turbo...@gmail.com> wrote:
>Let me guess,
>
>Netregistry and their awesome support…. right?
>
>On 01/11/2013, at 9:56 PM, li...@sbt.net.au wrote:
>
>> Thanks for the link, thanks for all the tips and advice, it's what
>kept me
>> going through:
>> 
>> 'we can ping it, why do you think there is a problem?'
>> 'reboot it'
>> 'you need more memory'
>> 'don't you have a cron job every 5 minutes? that's the cause'
>> 
>> I now received this
>> --------------------------------------
>> Our System Administrators have reviewed Sar logs on his system and
>can see
>> that increase IOwait can be seen at times that are in line with
>storage
>> upgrade operation we have been conducting over the last few days.
>> 
>> It was expected that storage vmotion of VM's during these upgrades
>would
>> increase IO on the storage cluster however it was unanticipated that
>there
>> would be any noticeable affect to our clients.
>> 
>> We apologies for the interruption will process an SLA rebate for you
>as
>> per our terms and would like to advise that this storage upgrade
>activity
>> was completed Monday night.
>> 
>> If you notice any further issues, please create a new ticket with
>details
>> including output from Sar Logs indicating the time and date as well
>as the
>> load experienced.
>> --------------------------------------
>> 
>> It only took them one week of on/off outages to arrive at that, I
>guess
>> they must've been very thorough in reviewing it.
>> 
>> and, about an hour AFTER I got that email, senior idiot phoned me to
>tell
>> me I've loaded vps in excess of it,s capacity.
>> 
>> Thanks for both technical and mental support, guys.
>> 
>> {And, they still havent fixed it, last night vps again overloaded}
>> 
>> 
>> Amos Shapira <amos.shap...@gmail.com> wrote:
>>> In addition to Michael's good advise, see
>>>
>http://blog.scoutapp.com/articles/2013/07/25/understanding-cpu-steal-time-when-should-you-be-worriedabout
>>> steal time.
>>> 
>> 
>> -- 
>> Sent from my Android phone with K-9 Mail. Please excuse my brevity.
>> 
>> -- 
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