Let me guess, Netregistry and their awesome support…. right?
On 01/11/2013, at 9:56 PM, [email protected] wrote: > Thanks for the link, thanks for all the tips and advice, it's what kept me > going through: > > 'we can ping it, why do you think there is a problem?' > 'reboot it' > 'you need more memory' > 'don't you have a cron job every 5 minutes? that's the cause' > > I now received this > -------------------------------------- > Our System Administrators have reviewed Sar logs on his system and can see > that increase IOwait can be seen at times that are in line with storage > upgrade operation we have been conducting over the last few days. > > It was expected that storage vmotion of VM's during these upgrades would > increase IO on the storage cluster however it was unanticipated that there > would be any noticeable affect to our clients. > > We apologies for the interruption will process an SLA rebate for you as > per our terms and would like to advise that this storage upgrade activity > was completed Monday night. > > If you notice any further issues, please create a new ticket with details > including output from Sar Logs indicating the time and date as well as the > load experienced. > -------------------------------------- > > It only took them one week of on/off outages to arrive at that, I guess > they must've been very thorough in reviewing it. > > and, about an hour AFTER I got that email, senior idiot phoned me to tell > me I've loaded vps in excess of it,s capacity. > > Thanks for both technical and mental support, guys. > > {And, they still havent fixed it, last night vps again overloaded} > > > Amos Shapira <[email protected]> wrote: >> In addition to Michael's good advise, see >> http://blog.scoutapp.com/articles/2013/07/25/understanding-cpu-steal-time-when-should-you-be-worriedabout >> steal time. >> > > -- > Sent from my Android phone with K-9 Mail. Please excuse my brevity. > > -- > SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ > Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html -- SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html
