We have about 50 in service. These 17 will be RMA'd. Smartbridge will get them figured out. I just did all of this testing to try to help SB figure out where/what the issues are.

Thanks.........Dan


On Mon, 23 Jun 2003 00:11:35 -0700
"George" <[EMAIL PROTECTED]> wrote:
Dan
You have 17 bad radios and 2 that may be good. How many do you have in
production ?
My own personal policy with cheap electronics that have issues, send it back
or to the dumpster, but I won't put an iffy anything out there with my name
on it.
Curious what percent you have that is problematic.
George


----- Original Message ----- From: "Dan @ Wyoming.com" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Sunday, June 22, 2003 11:57 PM
Subject: [smartBridges] List of my Radio's



> Well I have finally had time to go through the stack of Radio's in >the
> corner of my office. As you all know we have had some issues over >the
> last few months. I spent all day in my office on Friday going >through
> every radio one by one. There were 19 radio's stacked up in my >office
> that needed to be tested. I cut all of the 50' cables off of each >ABO
> unless it was already done so that they were easier to work with. > I
> recrimped every single radio with a new RJ-45 connector. I >recrimped
> several of them just to make sure it had a good crimp. These were >all
> test in my office to a new APPO. All of these radio's were tested >and
> defaulted with the same powershot, Coax cable, and Antenna.
>
> Of the 19 radio's 2 of them turned out to be good from testing in >my
> office. I still need to test them out in the field though. They >may
> have been swapped out with frustration of other issues that we have
> been fighting or maybe they were freezing up. I will know more >about
> the 2 good radio's after I get to put them out in the real world.
>
> So that left me with 17 bad units. They all turned out to have 1 >of 4
> problems. The 4 issues that I found were the following....
>
>
> Bad Ethernet (6)
> Over Heating (4)
> Dead Radio (3)
> Wierd Issues (4)
>
> I will break out what I found from these issues. I will describe >the
> ABO's as either Old or New Style. The old style will be the ones >with
> the 50' cabel attached. The new style will be the new ones that >just
> came out with the pig tail like the Totals.
>
> Bad Ethernet......(6)
> These are all on the old style ABO's. The ethernet will just not >come
> up. I recrimped several time, but still couldn't get an ethernet
> connection. The power shot will still default the radio's, but >still
> no etherent connection. The wireless link still comes up and I can
> access the radio with Simple Monitor. I even tried defaulting the
> radio with Simple Monitor, but the ethernet still wont work.
>
> Over Heating........(4)
> These are all on the new style ABO's. The radio works just fine >when
> first installed, but as soon as the radio warms up it will not
> associate to the AP. The etherent seems to be fine most of the >time,
> but one of them did seem to have a weird ethernet issue also. If >you
> let them cool off then they will work fine. Sometimes it will only
> run for 5 minutes before the link drops. For testing in my office >I
> just layed the ABO flat on my desk and set the box that the unit >comes
> in on top of the radio. Within an hour the radio has dropped its >link
> and will not come back up even if I reboot it. I bought ten of >these
> new style radios and now have 5 good ones in service, but had to >swap
> out 4 of them because of this over heating issue. I still have one >on
> the shelf and I hope it is good.
>
> Dead Radio's.......(3)
> These are all the old style ABO's. Not alot I can say about these >3
> radio's. They are just dead. Ethernet won't come up. The >wireless
> link will not come up. One of the units will power up, but will >not
> do anything. I have tried to default it also, but still wont do
> anything. The other two will not even power up so there isn't much >I
> can do. I have tried several new connectors just to make sure >wiring
> is good, but still wont power up.
>
> Wierd Issues.......(4)
> Three of the radio's are the old style ABO's and one is a Total. > All
> four of these radio's kept freezing up and were all connected to >the
> same AP. We were trying to rule out interference so we got this
> bright idea to change the Regulatory Domain to TELEC so that we can
> have 14 channels. We were going to just see if our RSSI and JITTER
> would come up or not. I made the changes in all four radios with
> Simple Monitor from my office. Then I jumped into the AP and >changed
> it also. None of the radio's would come up. Then we had to make
> truck roles. When we got on site we couldn't get into the radio's
> with Simple Monitor. The MAC and IP have defaulted in all 4 >radios.
> None of them will default back to SB defaults either. Here is >what
> the Radio's show now.
>
> MAC 0000222222FE
> IP 10.170.254.41
> NAME DEMO
>
> I can ping all 4 radios to their new IP's, but Simple Monitor will >not
> work so I can't get them to SB defaults. The wireless link will >not
> come up either. There are 5 radios that are connected to that same >AP
> and we have since changed out these 4 radios with new ones. The 4 >new
> radio's have been rock solid since, but the 5th one that didn't get
> swapped out is still freezing up. The reason we didn't change the
> Domain in the 5th radio was becasue it was a Friday and they were
> closed and it had froze up so I couldn't get into it. The only >thing
> I can figure out on this wierd issue was (Friday the 13th).
>
>
> Well that is what I have come up with in my testing. I will >attatch a
> TXT file that has each radio broke out with what they are doing >along
> with their MAC's. I am also copying SB support so they can track >the
> MAC's to see where the issues are coming from. I don't have dates >of
> when I got them, but we got all of them from EC in Denver.
>
> Are some of these issues what others are seeing in their radio's? > We
> sitll have a few radio's that are frezzing up, but can't seem to
> figure out what the issues are.
>
> I am sending this to the list just in case someone knows someting >else
> that I can try on these units.
>
> Thanks........Dan
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