Dan,
VERY interesting! Thanks for the test results/test criteria. Maybe the
radio I am RMA-ing is having heat problems. It was always dropping off
after 1pm, normally around 3pm right when it is starting to get good and
hot. A reset might keep it up for about 20 minutes and then it would go
back down. It worked real late at night and in the mornings. Now I can't
get into it because the ethernet won't come up after flashing it with the
1.43 firmware. What was weird was that after I flashed it the ethernet
would blink on/off about every 5 seconds. After I reset it with the POE
that was when it wouldn't come up. I set my ethernet adapter to 10half from
auto just for kicks but it didn't help. I'm going to send the POE MAC and
radio MAC to support after I replace the unit with an APPO today. I am also
going to check on possible interference of some sort at that part of the
day. Maybe the government is scanning my town with a satellite for possible
alien infestation! HA!
Thanks again!
Scott Wells
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Dan @ Wyoming.com
Sent: Monday, June 23, 2003 2:15 AM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: Re: [smartBridges] List of my Radio's
We have about 50 in service. These 17 will be RMA'd. Smartbridge
will get them figured out. I just did all of this testing to try to
help SB figure out where/what the issues are.
Thanks.........Dan
On Mon, 23 Jun 2003 00:11:35 -0700
"George" <[EMAIL PROTECTED]> wrote:
> Dan
> You have 17 bad radios and 2 that may be good. How many do you have
> in
> production ?
> My own personal policy with cheap electronics that have issues, send
> it back
> or to the dumpster, but I won't put an iffy anything out there with
> my name
> on it.
> Curious what percent you have that is problematic.
> George
>
> ----- Original Message -----
> From: "Dan @ Wyoming.com" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Cc: <[EMAIL PROTECTED]>
> Sent: Sunday, June 22, 2003 11:57 PM
> Subject: [smartBridges] List of my Radio's
>
>
> > Well I have finally had time to go through the stack of Radio's in
> >the
> > corner of my office. As you all know we have had some issues over
> >the
> > last few months. I spent all day in my office on Friday going
> >through
> > every radio one by one. There were 19 radio's stacked up in my
> >office
> > that needed to be tested. I cut all of the 50' cables off of each
> >ABO
> > unless it was already done so that they were easier to work with.
> > I
> > recrimped every single radio with a new RJ-45 connector. I
> >recrimped
> > several of them just to make sure it had a good crimp. These were
> >all
> > test in my office to a new APPO. All of these radio's were tested
> >and
> > defaulted with the same powershot, Coax cable, and Antenna.
> >
> > Of the 19 radio's 2 of them turned out to be good from testing in
> >my
> > office. I still need to test them out in the field though. They
> >may
> > have been swapped out with frustration of other issues that we have
> > been fighting or maybe they were freezing up. I will know more
> >about
> > the 2 good radio's after I get to put them out in the real world.
> >
> > So that left me with 17 bad units. They all turned out to have 1
> >of 4
> > problems. The 4 issues that I found were the following....
> >
> >
> > Bad Ethernet (6)
> > Over Heating (4)
> > Dead Radio (3)
> > Wierd Issues (4)
> >
> > I will break out what I found from these issues. I will describe
> >the
> > ABO's as either Old or New Style. The old style will be the ones
> >with
> > the 50' cabel attached. The new style will be the new ones that
> >just
> > came out with the pig tail like the Totals.
> >
> > Bad Ethernet......(6)
> > These are all on the old style ABO's. The ethernet will just not
> >come
> > up. I recrimped several time, but still couldn't get an ethernet
> > connection. The power shot will still default the radio's, but
> >still
> > no etherent connection. The wireless link still comes up and I can
> > access the radio with Simple Monitor. I even tried defaulting the
> > radio with Simple Monitor, but the ethernet still wont work.
> >
> > Over Heating........(4)
> > These are all on the new style ABO's. The radio works just fine
> >when
> > first installed, but as soon as the radio warms up it will not
> > associate to the AP. The etherent seems to be fine most of the
> >time,
> > but one of them did seem to have a weird ethernet issue also. If
> >you
> > let them cool off then they will work fine. Sometimes it will only
> > run for 5 minutes before the link drops. For testing in my office
> >I
> > just layed the ABO flat on my desk and set the box that the unit
> >comes
> > in on top of the radio. Within an hour the radio has dropped its
> >link
> > and will not come back up even if I reboot it. I bought ten of
> >these
> > new style radios and now have 5 good ones in service, but had to
> >swap
> > out 4 of them because of this over heating issue. I still have one
> >on
> > the shelf and I hope it is good.
> >
> > Dead Radio's.......(3)
> > These are all the old style ABO's. Not alot I can say about these
> >3
> > radio's. They are just dead. Ethernet won't come up. The
> >wireless
> > link will not come up. One of the units will power up, but will
> >not
> > do anything. I have tried to default it also, but still wont do
> > anything. The other two will not even power up so there isn't much
> >I
> > can do. I have tried several new connectors just to make sure
> >wiring
> > is good, but still wont power up.
> >
> > Wierd Issues.......(4)
> > Three of the radio's are the old style ABO's and one is a Total.
> > All
> > four of these radio's kept freezing up and were all connected to
> >the
> > same AP. We were trying to rule out interference so we got this
> > bright idea to change the Regulatory Domain to TELEC so that we can
> > have 14 channels. We were going to just see if our RSSI and JITTER
> > would come up or not. I made the changes in all four radios with
> > Simple Monitor from my office. Then I jumped into the AP and
> >changed
> > it also. None of the radio's would come up. Then we had to make
> > truck roles. When we got on site we couldn't get into the radio's
> > with Simple Monitor. The MAC and IP have defaulted in all 4
> >radios.
> > None of them will default back to SB defaults either. Here is
> >what
> > the Radio's show now.
> >
> > MAC 0000222222FE
> > IP 10.170.254.41
> > NAME DEMO
> >
> > I can ping all 4 radios to their new IP's, but Simple Monitor will
> >not
> > work so I can't get them to SB defaults. The wireless link will
> >not
> > come up either. There are 5 radios that are connected to that same
> >AP
> > and we have since changed out these 4 radios with new ones. The 4
> >new
> > radio's have been rock solid since, but the 5th one that didn't get
> > swapped out is still freezing up. The reason we didn't change the
> > Domain in the 5th radio was becasue it was a Friday and they were
> > closed and it had froze up so I couldn't get into it. The only
> >thing
> > I can figure out on this wierd issue was (Friday the 13th).
> >
> >
> > Well that is what I have come up with in my testing. I will
> >attatch a
> > TXT file that has each radio broke out with what they are doing
> >along
> > with their MAC's. I am also copying SB support so they can track
> >the
> > MAC's to see where the issues are coming from. I don't have dates
> >of
> > when I got them, but we got all of them from EC in Denver.
> >
> > Are some of these issues what others are seeing in their radio's?
> > We
> > sitll have a few radio's that are frezzing up, but can't seem to
> > figure out what the issues are.
> >
> > I am sending this to the list just in case someone knows someting
> >else
> > that I can try on these units.
> >
> > Thanks........Dan
> > The PART-15.ORG smartBridges Discussion List
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