Please kindly that take note that the weird issue that Dan has reported below. There is a bug in simpleMonitor 1.5 in that when you set the Regulartory Domain to TELEC, it went back to manufacturer defaults. Please do not set to this setting. We have resolved this in simpleMonitor 1.51.
Meanwhile, I haved asked Dan to send these units to us directly to have these units investigated. Alex sB Tech Support -----Original Message----- From: Dan @ Wyoming.com [mailto:[EMAIL PROTECTED] Sent: Monday, June 23, 2003 2:57 PM To: '[EMAIL PROTECTED]' Cc: '[EMAIL PROTECTED]' Subject: List of my Radio's Well I have finally had time to go through the stack of Radio's in the corner of my office. As you all know we have had some issues over the last few months. I spent all day in my office on Friday going through every radio one by one. There were 19 radio's stacked up in my office that needed to be tested. I cut all of the 50' cables off of each ABO unless it was already done so that they were easier to work with. I recrimped every single radio with a new RJ-45 connector. I recrimped several of them just to make sure it had a good crimp. These were all test in my office to a new APPO. All of these radio's were tested and defaulted with the same powershot, Coax cable, and Antenna. Of the 19 radio's 2 of them turned out to be good from testing in my office. I still need to test them out in the field though. They may have been swapped out with frustration of other issues that we have been fighting or maybe they were freezing up. I will know more about the 2 good radio's after I get to put them out in the real world. So that left me with 17 bad units. They all turned out to have 1 of 4 problems. The 4 issues that I found were the following.... Bad Ethernet (6) Over Heating (4) Dead Radio (3) Wierd Issues (4) I will break out what I found from these issues. I will describe the ABO's as either Old or New Style. The old style will be the ones with the 50' cabel attached. The new style will be the new ones that just came out with the pig tail like the Totals. Bad Ethernet......(6) These are all on the old style ABO's. The ethernet will just not come up. I recrimped several time, but still couldn't get an ethernet connection. The power shot will still default the radio's, but still no etherent connection. The wireless link still comes up and I can access the radio with Simple Monitor. I even tried defaulting the radio with Simple Monitor, but the ethernet still wont work. Over Heating........(4) These are all on the new style ABO's. The radio works just fine when first installed, but as soon as the radio warms up it will not associate to the AP. The etherent seems to be fine most of the time, but one of them did seem to have a weird ethernet issue also. If you let them cool off then they will work fine. Sometimes it will only run for 5 minutes before the link drops. For testing in my office I just layed the ABO flat on my desk and set the box that the unit comes in on top of the radio. Within an hour the radio has dropped its link and will not come back up even if I reboot it. I bought ten of these new style radios and now have 5 good ones in service, but had to swap out 4 of them because of this over heating issue. I still have one on the shelf and I hope it is good. Dead Radio's.......(3) These are all the old style ABO's. Not alot I can say about these 3 radio's. They are just dead. Ethernet won't come up. The wireless link will not come up. One of the units will power up, but will not do anything. I have tried to default it also, but still wont do anything. The other two will not even power up so there isn't much I can do. I have tried several new connectors just to make sure wiring is good, but still wont power up. Wierd Issues.......(4) Three of the radio's are the old style ABO's and one is a Total. All four of these radio's kept freezing up and were all connected to the same AP. We were trying to rule out interference so we got this bright idea to change the Regulatory Domain to TELEC so that we can have 14 channels. We were going to just see if our RSSI and JITTER would come up or not. I made the changes in all four radios with Simple Monitor from my office. Then I jumped into the AP and changed it also. None of the radio's would come up. Then we had to make truck roles. When we got on site we couldn't get into the radio's with Simple Monitor. The MAC and IP have defaulted in all 4 radios. None of them will default back to SB defaults either. Here is what the Radio's show now. MAC 0000222222FE IP 10.170.254.41 NAME DEMO I can ping all 4 radios to their new IP's, but Simple Monitor will not work so I can't get them to SB defaults. The wireless link will not come up either. There are 5 radios that are connected to that same AP and we have since changed out these 4 radios with new ones. The 4 new radio's have been rock solid since, but the 5th one that didn't get swapped out is still freezing up. The reason we didn't change the Domain in the 5th radio was becasue it was a Friday and they were closed and it had froze up so I couldn't get into it. The only thing I can figure out on this wierd issue was (Friday the 13th). Well that is what I have come up with in my testing. I will attatch a TXT file that has each radio broke out with what they are doing along with their MAC's. I am also copying SB support so they can track the MAC's to see where the issues are coming from. I don't have dates of when I got them, but we got all of them from EC in Denver. Are some of these issues what others are seeing in their radio's? We sitll have a few radio's that are frezzing up, but can't seem to figure out what the issues are. I am sending this to the list just in case someone knows someting else that I can try on these units. Thanks........Dan The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://198.63.203.6
