|
I have to say hats off to SB for not just fixing the problem but posting what action they took. Wish all mfgs would do this.
Earl UpHi.net
-------Original Message-------
Date: Friday, July 11, 2003 10:54:33 AM
Subject: [smartBridges] Customer Advisory
Hi All,
Attached is our Investigation Report with regards to the �heat� issue that many have experienced with our products affected in recent batch. We have learned a great lesson from this and taken the corrective measure to make our product more reliable than before. Pls see attached for self-explanatory.
Thank you for your continued support. We apologized to those who have affected by this issue.
Our Mission: Develop reliable Carrier Class, easy to Deploy and easy to Maintain solutions for Wireless ISPs.
|