Hi Jason, If the units show the symptoms as described in the document and of they are purchased around that time frame do let us know the MAC address of those units we can verify them with the MAC addresses.
Please note it is not all units and especially not any units purchased before the mentioned time frame. Vasu -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Sent: Saturday, July 12, 2003 4:00 AM To: '[EMAIL PROTECTED]' Subject: RE: [smartBridges] Customer Advisory Fantastic work. One more request - can we find out if our units are affected by MAC address? Thanks, Jason -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Glanzer Sent: Friday, July 11, 2003 12:49 PM To: [EMAIL PROTECTED] Subject: Re: [smartBridges] Customer Advisory I concur. Kudos to SB for such up-front action. I thought I was the only one with this problem...just joined the list last night and now I receive great support updates. Thanks again, Chris G >>> [EMAIL PROTECTED] 07/11/03 11:42AM >>> I have to say hats off to SB for not just fixing the problem but posting what action they took. Wish all mfgs would do this. Earl UpHi.net -------Original Message------- From: [EMAIL PROTECTED] Date: Friday, July 11, 2003 10:54:33 AM To: [EMAIL PROTECTED] Subject: [smartBridges] Customer Advisory Hi All, Attached is our Investigation Report with regards to the "heat" issue that many have experienced with our products affected in recent batch. We have learned a great lesson from this and taken the corrective measure to make our product more reliable than before. Pls see attached for self-explanatory Thank you for your continued support. We apologized to those who have affected by this issue. Alex sB Tech Support Our Mission: Develop reliable Carrier Class, easy to Deploy and easy to Maintain solutions for Wireless ISPs. The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
