Give it a rest lady. There are lots of using this stuff and not having problems with the equipment.
----- Original Message ----- From: "Tom & Toni Maris" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, July 19, 2003 8:24 PM Subject: RE: [smartBridges] Anyone having issues with the new firmware? > > I'm a lady > Don't you dare d&%k me! > What about the carrier class.Does anyone else think this is Carrier class? > I thnk they have a lot of PR bull. and I think your one of 'them' a PR bull. > > Never be rude to a lady! > > > T n T > > > > > > >From: phantam <[EMAIL PROTECTED]> > >Reply-To: [EMAIL PROTECTED] > >To: "'[EMAIL PROTECTED]'" <[EMAIL PROTECTED]> > >Subject: RE: [smartBridges] Anyone having issues with the new firmware? > >Date: Sat, 19 Jul 2003 23:02:30 -0400 > > > >Ok T n T > > > >WOW Talk about a drastic calling for attention in my view, most of the > >people on the board are working on resolving problems and your response toa > >firmware issue is that they are advertised as carrier class and that they > >don't offer cash refunds? Umm does cisco or lucent? If so I'd gladly like > >to > >get my money back on some AP1000's or CPE Ethernet Converters and a few > >cisco 350's. A class action suit? Really I have yet to hear anyone that is > >pissed at the fact that they only exchange units in a timely manner and > >wont > >give them there cash back? Personally I don't recall many groups that will > >do cash refunds from the primary company isn't this a point to deal with > >your SUPPLIER if you feel you need to return goods cause you don't want > >them. > > > >As far as I can tell in the past SB has stood behind there problems > >including phone calls from half way across the world at 10am to help solve > >MANY users problems in a one on one basis, they take suggestions and work > >to > >help mold there product. Really you have invested 6,000$ wow I have spent > >over 25,000 upgrading my network with SB's powering it and i have yet to > >find a reason to neglect the funds spent. > > > > > >AS A NOTE IT SAYS > > > >DOA Products must be returned in original condition, and the return box > >must > >include all components and originally packaged with the product, including > >cable, software, manual, etc. You must obtain an RMA number before you > >return any defective or DOA products. > > > >REQUIRES ORIGINAL BOX ON DOA UNITS... DOA MEANS DEAD ON ARRIVAL HENCE YOU > >JUST GOT IT SO THEY WANT IT BACK HOW THEY SENT IT SINCE IT WAS DEAD AS SOON > >AS YOU GOT IT. > > > >As for the returning on a one to one basis it is not FINE PRINT it is > >blatantly shown in Standard Sized text under the warranty conditions. Not > >like they used size 1 font to try to hide it from you. > > > > > >Sorry if I'm being a di*k but this is just my take on your comment. > > > >Chris > >-----Original Message----- > >From: Tom & Toni Maris [mailto:[EMAIL PROTECTED] > >Sent: Saturday, July 19, 2003 10:44 PM > >To: [EMAIL PROTECTED] > > > >My husband Tom is very pissed. We have invested more than $6,000.00 in > >this > > > >gear and we are constantly having prtoblems. > >On their web site thwy claim to be Carrier Class. Now we read the fine > >print > > > >on the rmapage and it says they will not give refund just replacement units > >and that you have to have the original box! > >Original box, replacement unit's, no refunds, Carrier class. > >This SmartBridges company certainly does not sound like an honest company. > >First I would like to know where they get off saying anything about Carrier > >class. > >Then if they are so sure about their Carrier class junk, why do you need an > >original box to sned them back, and why don't they do refunds? > > > >Tom, has been talking about a lawsuite to make this Smartbridge company > >stand behind their products or give everyone their money back. He thinks > >that their is probably enough people like us who got ripped off to get a > >class action lawsuite against the company who sold us this pile of junk > > > >Very very disapointed > > > > > >T n T > > > > > > > > > > > > >From: "Blazen Wireless" <[EMAIL PROTECTED]> > > >Reply-To: [EMAIL PROTECTED] > > >To: <[EMAIL PROTECTED]> > > >Subject: Re: [smartBridges] Anyone having issues with the new firmware? > > >Date: Sat, 19 Jul 2003 19:03:47 -0700 > > > > > >Okay so it appears I am not the only one having the problem here We hav > > >users at begining at 3.5 miles and some as far as 7.2 miles the last > > >revision 0.01.06 just will not associate to any of my APS I had sugested > > >there is something going on here and I am finally able to get on this > >list > > >and post only to see what I have been telling support since last week > > >before > > >the release only to be told its been working well in the "LAB" > > > > > >Here is my post from another forum these things need to be tested in a > > >consistant manor not just really close up. > > >1. Measure signal at 1, 2, 3, 4,5 ,6 and 7 miles if possible > > >2. At each point do some speed tests to confirm it is working and how > >well > > >or how bad as you can see at some ares out we get association but speeds > > >are > > >WAY down. > > >These are only 2 that need to be added to the list of testing before ANY > > >final revision is released to save time and nerves of those of us in the > > >field! > > > > > >I keep asking what is the closest and farthest they have been tested in > >the > > >"LAB" and I have yet to get an answer? is this something that is a > >secret?? > > >I too am not going to change firmware on the APPOS that are working rock > > >solid and have ALL my customers down. > > > > > > > > > We have tried it (ver 0.01.06 rev 3 final release )and I have seen > > >problems > > >but to be fair we still need to identify if this firmware is compatible > > >with > > >the OLD atmel chip they had. We tried this new firmware on the only radio > > >we > > >have left since the other 2 locked up hardcore and are now doorstops > >after > > >doing firmware upgrades with rev 2 & rev 3 just before the final release. > > > > > >Here is what we found after 3 hours of testing and we found the same > >thing > > >on rev 2 > > > > > >I don't how you guys feel about it and maybe this firmware is not > > >compatible > > >with the old good atmel chip per say. > > >The two test radios that locked up we just bought less then a month ago > >so > > >I > > >can only assume they had the problem. Unless they can come up with a way > >to > > >positively identify which units are suspect with the suspect chip. > > > > > >I suggest you do the same tests with a spare radio that you can afford to > > >lose if the firmware upgrade goes bad. Basically what happens is the > >radio > > >locks up and it no longer gives an Ethernet connection to log into the > > >radio, the power and wireless light stay on solid and you no longer get a > > >LAN connection or light many times I was told to reset and don't see how > > >that would work since that just resets passwords and the IP address etc > >but > > >I tried 20 times anyways they even sent me a utility to unlock it but > >that > > >was useless because you need a network connection to the radio hahaha. > > > > > >Anyways in a nut shell the firmware after testing as you can see in our > > >notes does not work for us yet Smart bridges claims it works well in the > > >lab > > >and others have tested as well which I would like to know how far away > >they > > >tested the radio. > > > > > >1. ver 0.01.04 loaded originally on this unit and at 3.5 miles we > >associate > > >fine and get download speeds in 900kbps to 1.2 megs > > > > > >2. Loaded ver 0.01.06 final rev into radio it loads fine and at same 3.5 > > >mile location we get not even half the speeds we did with rev 0.01.04 we > > >get > > >200kbps to 300kbps at most and have lots of packet loss. > > >RSSI 85% and signal quality 90-95% with both firmware. > > > > > >3. Moved to 5 mile location ran same speed tests with firmware 0.01.04 > >get > > >speeds of 800kbps consistently loaded ver 0.01.06 final revision and we > > >associate but thats it radio will not ping APPO on tower but we can ping > > >ABO > > >radio with new firmware. RSSI 80% signal quality 80% with both firmware. > > > > > >So as you can see this firmware will not work for us. I don't understand > > >what happened it seems that this is now possibly a timing issue? > > > > > >The only question I have is will version 0.01.06 work on old radios with > > >old > > >atmel chip? and if not then we will proceed further to load the 0.01.06 > >on > > >clients radios but once again we have no way of telling which radios have > > >new or old atmel chip? > > > > > >Our coverage area begins at 3.5 miles and runs > > >out to 7.2 miles. > > > > > >----- Original Message ----- > > >From: "Colorado Wisp" <[EMAIL PROTECTED]> > > >To: <[EMAIL PROTECTED]> > > >Sent: Saturday, July 19, 2003 1:18 PM > > >Subject: RE: [smartBridges] Anyone having issues with the new firmware? > > > > > > > > >Nish, > > > > > >We updated several of one of our "overheating" units this morning and it > > >will not associate with our APs running 1.4j.5. We have no plans to > >update > > >the firmware on the APs, they have been rock solid. Is there going to be > > >firmware that will interact this firmware version? > > > > > >Chris > > > > > >--- > > >Colorado WISP llc. http://www.cowisp.net > > >Bringing high speed internet to rural communities. > > >P.O. Box 55 > > >Wellington, Colorado 80549 > > >970-218-5295 > > > > > > > > >-----Original Message----- > > >From: [EMAIL PROTECTED] > > >[mailto:[EMAIL PROTECTED] > > >On Behalf Of Nish Park > > >Sent: Saturday, July 19, 2003 2:49 AM > > >To: [EMAIL PROTECTED] > > >Subject: RE: [smartBridges] Anyone having issues with the new firmware? > > > > > > > > >Tim, > > >Can you please elaborate a little more on this "still doing the same > > >thing!". What was the problem, new unit (June or July purchase?), RSSI > >and > > >LQ values, Brand of AP? > > > > > >We have confirmed that the problem of loosing association at elevated > > >temperature has been solved. This has been the focus of all our efforts > >and > > >we are quire confident that issue no longer exist. Now we will be > >focusing > > >on testing if there has been any other side effects. > > > > > > >From some of the emails it appears that some of you are trying to see > > > >if > > >the new F/W also fixes the old/lingering problem of "periodic lockup". I > > >will be pleasantly surprised to hear that it does, but that has not been > > >the > > >focus of the current activity on hand. > > > > > >Thanks for your support. > > > > > >Nish > > > > > > > > > > > >-----Original Message----- > > >From: [EMAIL PROTECTED] > > >[mailto:[EMAIL PROTECTED] > > >On Behalf Of Tim Harris > > >Sent: Saturday, July 19, 2003 12:32 PM > > >To: '[EMAIL PROTECTED]' > > >Subject: Re: [smartBridges] Anyone having issues with the new firmware? > > > > > >Yep, I installed it this afternoon on a client's unit. Had to unplug it > >to > > >get it to start working after uploading the new firmware. Started > >working > > >fine. > > > > > >Customer called back an hour later and left two messages, still doing the > > >same thing! > > > > > >If it smells like it, if it looks like it........ > > > > > >Hmm, maybe the guy with the Hotmail address might have a point. This > >seems > > >to be getting ridiculous. > > > > > >I'm doing two more tomorrow morning, I'll post a response then.. > > > > > > > > >Tim Harris, Operations > > >www.dwisp.net > > >[EMAIL PROTECTED] > > > > > > > > >----- Original Message ----- > > >From: "Sam" <[EMAIL PROTECTED]> > > >To: <[EMAIL PROTECTED]> > > >Sent: Friday, July 18, 2003 10:09 AM > > >Subject: [smartBridges] Anyone having issues with the new firmware? > > > > > > > > > > Has anyone installed the new firmware? I'm getting ready to try, but > > > > wanted to check first to see what sort of luck others have had. > > > > > > > > Thanks > > > > Sam > > > > > > > > > > > > The PART-15.ORG smartBridges Discussion List > > > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > >smartBridges <yournickname> > > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > >smartBridges) > > > > Archives: http://archives.part-15.org > > > > > > > > > >The PART-15.ORG smartBridges Discussion List > > >To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > >smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in > >the > > >body type unsubscribe > > >smartBridges) > > >Archives: http://archives.part-15.org > > > > > > > > >The PART-15.ORG smartBridges Discussion List > > >To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > >smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in > >the > > >body type unsubscribe smartBridges) > > >Archives: http://archives.part-15.org > > > > > >The PART-15.ORG smartBridges Discussion List > > >To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > >smartBridges <yournickname> > > >To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > >smartBridges) > > >Archives: http://archives.part-15.org > > > > > >The PART-15.ORG smartBridges Discussion List > > >To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > >smartBridges <yournickname> > > >To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > >smartBridges) > > >Archives: http://archives.part-15.org > > > >_________________________________________________________________ > >The new MSN 8: smart spam protection and 2 months FREE* > >http://join.msn.com/?page=features/junkmail > > > >The PART-15.ORG smartBridges Discussion List > >To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > >smartBridges <yournickname> > >To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > >smartBridges) > >Archives: http://archives.part-15.org > > _________________________________________________________________ > STOP MORE SPAM with the new MSN 8 and get 2 months FREE* > http://join.msn.com/?page=features/junkmail > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://archives.part-15.org The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
