This brings up a good question: If Smartbidges ships refurbished/repaired units back to E-Comm or other distributors, will they cost the same as a new unit? Can we as customers request to not get a refub unit, and instead be guaranteed a new one?
If refurbished/repaired (used) parts are being sold, they should be sold at a discount, we should be made aware (in advance) that we are getting used parts, and we should have the option to request to not be sold these units. I am RMA'ing three Teletronics ez-bridges this morning because it was obvious they shipped me used units, but charged me the price for new units. I don't know about the rest of you but I don't want to take the chance of giving my customers something that is broken - "fixed" or otherwise. sam On Fri, 8 Aug 2003, Blazen Wireless wrote: > Okay this is the 2nd time I have ordered equipment and appears 3 ABO's > that I received yesterday one has the corners of the sticker pulled up > and its obvious it was tampered with?? Is this a used unit that was bad > and sent in for repair and shipped back out to me again! I looked at the > stock I got from the previous week and low and behold I found yet > another one that it appears the whole sticker was off and its all > bubbled up and corner is undone like it was lifted off as well.. > > I hope these work because I need them BAD! > > Can someone from Ecomm and Smartbridges get together to find out what > the heck is going on over there I don't want to be out in the field > looking like an idiot again with used units with problems.. The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
