You haven't said whether you tried to get signal from their place through the tree on top of their roof ?
What was it like ? ---------- Original Message ---------------------------------- From: "Gloria Vester" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Mon, 18 Aug 2003 22:04:22 -0500 >The tree is not on their property, it is on their next door neighbor's. >Believe me, if it was on their property that tree would have been history >the day we first went out there. The customer wants this service really >bad. We are in an area where the only options for Internet access are dial >up or ISDN. We are the first broadband provider here and people want it >very badly. Anyway, what good would it do to put it in the tree? Its still >going to be surrounded by foliage, isn't it? The trees are going to be a >problem for us at many locations, not just this one. We are just getting >started, this is only our second install. I think we are going to have to >rethink the NLOS equipment, its just the cost of the CPE that kept us from >going with something like Waverider to begin with. > >Thanks everyone, >Gloria > >----- Original Message ----- >From: "John Hokenson" <[EMAIL PROTECTED]> >To: <[EMAIL PROTECTED]> >Sent: Monday, August 18, 2003 9:56 PM >Subject: Re: [smartBridges] how would you handle this situation? > > >> If the tree is on their property, why not just put an outdoor Airbridge in >> the tree, then feed it with a router to isolate the lan from you. >> >> JH >> ----- Original Message ----- >> From: "Gloria Vester" <[EMAIL PROTECTED]> >> To: <[EMAIL PROTECTED]> >> Sent: Monday, August 18, 2003 6:41 PM >> Subject: [smartBridges] how would you handle this situation? >> >> >> > OK, guys, I need your help. I thought I could figure this one out, but >I >> am >> > out of ideas. We have been working on a customer install for over a >week >> > now with no success. I apologize if this is a long post, but I want to >> give >> > you the correct info. >> > The customer is a real estate office about 2 miles south of our water >> tower. >> > They want our most expensive business package and are not quibbling over >> > money for equipment or the install fee. We went there last Monday and >> > discovered a huge tree directly in our LOS. No way to go over it >without >> a >> > tower, this tree is at least 60' tall. One story building on a main >hwy. >> > The only way to get LOS is to go out next to the highway where we can >see >> > around the tree. Problem then is that we are in the highway right of >way. >> > The customer asked if we could mount their antenna on a moveable tripod >> and >> > they would put it out by the road each morning and bring it into their >> > carport each night. As crazy as it sounded, we agreed. Then we started >> > trying to get them hooked up. Discovered they had the Blaster worm, >> cleaned >> > and removed it. Tried a D-Link 520+ PCI card with an 18dbi Maxrad panel >> > antenna and got a good signal. We were able to associate once. But >when >> we >> > tried to get on the Internet, their computer wouldn't resolve any DNS >> names. >> > We worked on that problem off and on for three days before I discovered >> that >> > the TCP/IP stack was corrupted. I downloaded FixXPWinsock utility and >> fixed >> > that. Then their computer kept locking up. So I uninstalled the D-Link >> and >> > it stopped locking up. So I gave them an airBridge Indoor, but have not >> > been able to associate with the access point. Tried a bigger antenna, a >> > 24dbi grid. Could get good signal strength, but could not associate. >> Each >> > time I switch them back over to their dial up account so they can work >> until >> > we get back up there, the TCP/IP stack gets corrupted. I have fixed it >at >> > least a dozen times. This is costing me a fortune in man hours and we >are >> > getting nowhere. The customer really, really wants this service and >they >> > want to help promote our business - setup a display in their office with >> our >> > flyers and brochures, putting our stuff in their welcome baskets for new >> > residents, etc. But they are losing faith in us and I am starting to >> wonder >> > if we should just tell them we can't do it. At this point my options >are >> to >> > reformat their computer to fix the flakiness and corrupted winsock, and >> then >> > hope it will associate and work right, or just tell them we can't hook >> them >> > up. If any of you have any ideas, please let me know. I really want >this >> > customer, but I don't know what else to try. I know this was long, and >I >> > left out a lot of things we have tried to do, but I really need help >here. >> > >> > Thank you in advance for your help, >> > Gloria >> > >> > >> > The PART-15.ORG smartBridges Discussion List >> > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe >> smartBridges <yournickname> >> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe >> smartBridges) >> > Archives: http://archives.part-15.org >> >> The PART-15.ORG smartBridges Discussion List >> To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe >smartBridges <yournickname> >> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe >smartBridges) >> Archives: http://archives.part-15.org >> >> > > >The PART-15.ORG smartBridges Discussion List >To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges ><yournickname> >To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) >Archives: http://archives.part-15.org >--- >[This E-mail scanned for viruses by Declude Virus By Avolve.net] > > --- [This E-mail scanned for viruses by Declude Virus By Avolve.net] The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
