I think what a lot of wisps are up against is delivering service to their customers at a price their market will buy at.
The cpe cost is a big factor.
All things being equal then price does matter. But unfortunately all things are not equal. So your point is well made.
A good example is the truck rolls to fix the latest round of SB issues. In that scenario, one could pay twice the price and still be ahead.
I think the reason I have been using EZ Bridges and not the reliawave or even the Star-Os gear for resi installs is because the EZ Bridge works well and I always retain owner ship of the gear and don't charge for it. So for me to subsidise my customer into our broadband solution, then I need cost control and pricing that I can afford.
If Tony had priced his reliawave units 100.00 lower, I would have probably tried them.
In the past I have paid as much as 400.00 for a stand alone radio not including antenna cable pigtails and connectors. Time is on the side of wisps, and prices have came down considerably.
Even a problem free SB is priced high.
George
Ray wrote:
Holy smokes man! If you buy on price alone, you will have problems. What do you tell your customers "go with us, we buy the cheapest equipment"?
They cost more but if they work (what you have now doesn't, right?) isn't it worth it?
Ray
----- Original Message ----- *From:* Blazen Wireless <mailto:[EMAIL PROTECTED]> *To:* [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> *Sent:* Saturday, August 23, 2003 9:08 PM *Subject:* Re: [smartBridges] Brand New APPO's!
These cost more then SB and still do not come with an ANT..
----- Original Message ----- *From:* Shawn Mitchell <mailto:[EMAIL PROTECTED]> *To:* [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> *Sent:* Saturday, August 23, 2003 2:48 PM *Subject:* RE: [smartBridges] Brand New APPO's!
http://www.demarctech.com/products/reliawave-rwb/rwb-mcpe.htm You test that unit any? It's a full outdoor CPE cheaper than SB's airBridge... and it also is a lot more sensitive than the airBridge... 11meg at -91dBm, 1 meg at -96dBm Also supports rate limiting on the unit, PoE, and a few others things... Has something I really wish the airBrige had... a web based management. I don't like installing software on my PC, or the customers PC. I like Linux running on my laptop... allows me to do MUCH more... Anyone here have any experience with their products that can give a good full review on them?
-----Original Message----- *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of *Ray *Sent:* Saturday, August 23, 2003 13:32 *To:* [EMAIL PROTECTED] *Subject:* Re: [smartBridges] Brand New APPO's!
You can also look at the Reliawave units at www.demarctech.com <http://www.demarctech.com>
----- Original Message ----- *From:* Marlon Schafer (509-982-2181) <mailto:[EMAIL PROTECTED]> *To:* [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> *Sent:* Saturday, August 23, 2003 10:47 AM *Subject:* Re: [smartBridges] Brand New APPO's!
You are preaching to the chior on those points.... Trust me, I've known of SB longer than most anyone here. I helped (it can easily be argued) get the off and running, certainly in the wisp market. I use a ton of sb gear and may well have outspent you too. We're seeing trouble too. I've warned the owner of SB for at least a couple of months now that this problem has to go away NOW. It's costing customers. And in my market there aren't that many to start with!. The alternative to an abo total though is a $400 to $500 Zcomax or Telex unit (the telex ones seem very nice if my pre production unit is any indication!). At some point we'll have to decide if the warranty work or up front costs is a greater cost to us. I certainly don't expect low end pricing to be equal to high end gear.... Much as I'd like to have both ;-). Course, I've been in this game long enough to have purchased indoor bridges at $1400 each! Even $500 for a complete kit sounds good ;-). marlon
----- Original Message ----- *From:* Blazen Wireless <mailto:[EMAIL PROTECTED]> *To:* [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> *Sent:* Saturday, August 23, 2003 9:07 AM *Subject:* Re: [smartBridges] Brand New APPO's!
Marlon, Please if you look at the history we had GREAT WORKING units coming form SB then all of a sudden WHAM it went into the TANK WHY? nothing changed on our ends yet SB claimed nothing was wrong then LOW AND BEHOLD OHH GEE a chip problem we overlooked! get the picture? Now they claim the problems are fixed but the true diahards are seeing otherwise since we use 100% SB product you bet your ass I am going to bitch I have sunk well over $15K in SB product from various vendors I have that right to bitch when something does not work and it was before all this whole thing...
*From:* Marlon Schafer (509-982-2181) <mailto:[EMAIL PROTECTED]> *To:* [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> *Sent:* Saturday, August 23, 2003 8:55 AM *Subject:* Re: [smartBridges] Brand New APPO's!
It's an amazing thing isn't it. We buy very nice devices at below market rates and then have the guts to get made when they don't perform better than anything else we've ever run! lol If only we didn't have to compete against cable and dsl companies that have the money to buy customers.... marlon
----- Original Message ----- *From:* The Wirefree Network <mailto:[EMAIL PROTECTED]> *To:* [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> *Sent:* Friday, August 22, 2003 8:39 PM *Subject:* RE: [smartBridges] Brand New APPO's!
Of course they work out of the box. The firmware upgrade was not to enable the device. It was to correct the “timing” issue which was causing disassociation (heat related). So…it will work out of the box. It just may crash soon after….that is why the sticker says upgrade.
With that said, I had the same problems with my units. They initially started flashing all the lights. Wooohoo…all my clients are coming online. Within 5 minutes, the blue light stopped and soon there after the LAN side locked up as well. Bad units….RMA them.
But hey…I am not on sB’s payroll…and I don’t approve the RMA’s…so don’t listen to me. I have just spent enough time playing with these units. Prior to June…you plugged them in and they just worked. BAMMM!
Sully
-----Original Message----- *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of *Shawn Mitchell *Sent:* Friday, August 22, 2003 8:16 PM *To:* [EMAIL PROTECTED] *Subject:* RE: [smartBridges] Brand New APPO's!
Nish,
My point is that they would work out of the box WITH OUT upgrading them. The units both had blue flashing lights, but one of them didn't after they had been running sitting in the sun for several hours.
Yes, the Ethernet was working great.. I was connected to it via simpleMonitor watching the RF (wireless) counters... all sitting at 0... I'm trying to tell you that you have have solved some of the heat issues, but not all of them. Your still sending out bad units and telling people to put a bandaid on them. Intel tried the same thing with their old Pentium 60Mhz CPU's years back, and in the end they switched them out with good ones.
-----Original Message----- *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of *Nish Park *Sent:* Friday, August 22, 2003 21:54 *To:* [EMAIL PROTECTED] *Subject:* RE: [smartBridges] Brand New APPO's!
Shawn,
I read the email a few times and watched the movie also. I am not sure what point you are trying to make. As the label says, you need to upgrade the F/W before it will work properly. There are no units with “bad” chips in them. The thermal issue can be solved by either the new hardware or the new firmware.
(ps. After the firmware upgrade you may want to associate a client to check the operation. In the movie it looks like you may have a unit with bad Blue LED. Ethernet LED is flashing as per normal so it looks like the units is working ok but for some reason the Blue LED may have come off the solder joint).
Nish
-----Original Message----- *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of *Shawn Mitchell *Sent:* Saturday, August 23, 2003 9:20 AM *To:* '[EMAIL PROTECTED]' *Subject:* RE: [smartBridges] Brand New APPO's!
I'm resizing the images and stuff right now... I'll have them put up pretty soon, but you'll see my point exactly on what I've been dealing with over the last few months.
-----Original Message----- *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of *Chris Chance *Sent:* Friday, August 22, 2003 18:38 *To:* '[EMAIL PROTECTED]' *Subject:* RE: [smartBridges] Brand New APPO's!
How the hell... whats that bug u speak of sounds kinda funny since u said u passed traffic
-----Original Message----- From: Shawn Mitchell [mailto:[EMAIL PROTECTED] Sent: Friday, August 22, 2003 7:05 PM To: smartBridges
And they have bad chips in them!
The white sticker on the box say's "Before these will work correctly, you must upgrade them"... So I think to myself, "Smartbridges said they pulled back all the ones they still had with bad chips, so these must not have any heat issues... right.." WRONG!
Here's a nice little 30 second movie: http://www.iodamedia.net/new-appo.avi
One on the bottom is running the .8 code, one on top is running the code it came with, .5
Now, they got deliverd at around 12:30pm CDT. I wasn't there, called them on the phone and told them to sit them outside in the sun, plugged in just for grins.
This day (yesterday) happen to be breaking record temps all over the place. It showed 102*F on the temp readout on my jeep. These units were warm, but not hot to the touch. "burnning" to the human touch is around 50*C (122*F). MUCH lower than what the units are rated at.
But anyway, you can very plainly see that on the bottom unit, it's working just as normal (RFtxrx light blinks), but on the top one... it's totaly off. DEAD...
well, I didn't replace the two AP's that I needed to replace still. I tested them today.. I'm going to put up the screen shots from it.. it's quite funny, and let's just say I found a few FW bugs in the airBridge, or else SB you make good enough of a radio that it connected to an AP 5 miles away, through/around a large hill, and through 20+ multistory brick buildings (with a RSSI of -20 something and a LQ of 90%+ and passing traffic for a while)
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