Blazen, I wasn't going to respond to any of the complaining I've heard you do over the last few weeks, because this is an important issue that affects a lot of people and WISPs. But it's really getting old now. EVBERYONE on the list (including sB) is aware of your problems along with the problems some others are having. Whinning about it every 15 minutes is only making people get tired of listening to you. This will in turn do nothing to help your problem but force people to turn a deaf ear. "The squeaky wheel doesn't always get the oil, it sometimes gets replaced."
Please do EVERYONE a favor and take your whinning directly to sB. You are and have been on the record (archives) for voicing your displeasure with the issue so there is no need to continue the bashing. Your complaints have been heard and at this point it is a simple matter of whinning. If you have something "new" to post, please do so, but at the same time do it in a manner that doesn't sound like you are whinning. I'm not trying to cause a flame war here and the issue with the June units is a major one that needs to be addressed AND discussed in this forum. And before you jump back at me, yes I do use sB's (about 100 I think). Yes I do/did experience the same problems along with everyone else. Yes, I want sB to fix the damn problem as fast as they can. Yes, I beleive they are and have been working on a solution to fix "all" the different issues arising out of that June batch. No, it is not coming as fast as I would like. Yes, it has/is costing me money to deal with this. Yes, it has affected my customer relations. I'm sorry if you take offense to my comments. That is not my intent and I do not wish to insult anyone. Michael ----- Original Message ----- From: "Blazen Wireless" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Sunday, August 24, 2003 4:23 PM Subject: Re: [smartBridges] Sticking up for sB > I bet if SB had money involved in each of our companies they would not be > taking this sitting down.. I bet right now they are in their AC controlled > building while we sweat our nuts off (sorry ladies) trying to make these > things work and they are just smiling thinking we are fools and its all our > fault because we don't know what we are doing. > > Once again its been great product until the last batch of stuff hit back in > June then WHAM all down the tubes ;-) > > > Come on kids my bank account is dry and keeps getting worse with all the > free service I am giving away to appease the people until they can get a > radio that works correct..I want to MAKE money not lose it. > > > ----- Original Message ----- > From: "Bobby Bounds" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Sunday, August 24, 2003 2:16 PM > Subject: Re: [smartBridges] Sticking up for sB > > > Yeah, you're right, the firmware upgrade DOES suck . . . I saw it all coming > way back when the units were first failing. Probably some bean counter > manager at SB ix' nayed any talk of a recall, the engineers, just trying to > hold onto their jobs came up with the firmware band-aid idea, which I'm sure > pleased the bean counters to no end. I feel like a powerless kid in a > dysfunctional family. Can't get out of the house (yet). Powerless to get the > parents (SB) to think clearly and be honest about their sins. It's like a > bad B movie. <groan> > > BB > AI > > > > > > > ----- Original Message ----- > From: "The Wirefree Network" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Sunday, August 24, 2003 2:15 PM > Subject: RE: [smartBridges] Sticking up for sB > > > > This goes back to my question a while back. What exactly did the > > "firmware fix" do?? Did it slow down the processor, to reduce the heat > > related issue, thereby increasing the lost association problem on older > > "good" units? > > > > Remember...they did initially tell us NOT to load this firmware on units > > that weren't exhibiting the symptoms. > > > > FLASHBACK: Let's say you are 60 clicks inside IRAQ with SCUDS whizzing > > over your head and your second in command (good buddy) is showing signs > > of Nerve Agent. You make a command decision to jam him in the thigh > > with his atropine injector antidote and it is (seconds) later determined > > that it was just a nervous breakdown (or whatever). DEAD.... > > ****sigh***** > > > > Whoa...where'd that come from..... > > > > In other words, without the opposing force, you push it back too far. > > > > I think the firmware upgrade SUCKS! Just my opinion. > > > > Sully > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Jason > > Sent: Sunday, August 24, 2003 12:56 PM > > To: [EMAIL PROTECTED] > > Subject: RE: [smartBridges] Sticking up for sB > > > > Has anyone tried any new units with "bad chips" with old firmware > > simplemonitor 1.40? > > > > I have two "old" units that came with 1.4 (purchased Feb 2003). Access > > point mode worked fine. Then I used them as wireless bridges for months. > > > > I upgraded to 1.5 and switched back to access point mode on one unit > > (client bridge on the other). The ethernet started having the problem of > > crapping out on me. I then upgraded to 1.6. Same problem. I confirmed > > the units still worked in wireless bridge mode - no issues. I used a new > > aP Total to test out as an access point using 1.6, with both aPPOs as > > clients with 1.6, and the problem went away, so I have isolated the > > problem to these two old aPPOs in access point mode using upgraded > > firmware. > > > > What I suspect is that they will work again with the old 1.40 > > simplemonitor firmware in access point mode. Unfortunately, I am not > > going to try because I have reached the breaking point, and finally > > settled on a PtMP setup that I can't bring down for any more > > diagnostics. It has cost me too much time and money, and I am stable > > now. > > > > I would be very curious to find out if the new units (that presumably > > shipped with 1.5, then were upgraded to 1.6) would work with 1.4. Has > > anyone even tried this? Why would my "old" units work with 1.4, then not > > with 1.5 or 1.6? > > > > Jason > > > > P.S. I guess you'd call my current state of mind "Curious Indifference" > > > > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] On Behalf Of Bobby Bounds > > > Sent: Sunday, August 24, 2003 3:22 PM > > > To: [EMAIL PROTECTED] > > > Subject: Re: [smartBridges] Sticking up for sB > > > > > > > > > Gloria, > > > > > > I'm going up on a roof right now to replace an APPO that > > > crapped out (read: won't pass traffic) after being up just > > > two weeks. I'm not hopeful however, because my only spare > > > came from the same batch. It too, will likely behave the same. > > > > > > SB, you really screwed the pooch on this one by not recalling > > > the entire run of bad units. Gloria, the problem is the radios. > > > > > > Bobby Bounds > > > Airwave Internet, LLC > > > > > > > > > > > > > > > > > > ----- Original Message ----- > > > From: "Gloria Vester" <[EMAIL PROTECTED]> > > > To: <[EMAIL PROTECTED]> > > > Sent: Sunday, August 24, 2003 1:01 PM > > > Subject: Re: [smartBridges] Sticking up for sB > > > > > > > > > > Can you tell me where to find the list of MAC addresses > > > that are being > > > > recalled? I am working on my RMAs now and I have a feeling > > > that all > > > > five > > > of > > > > the units I have are from the same batch. When I asked > > > them how many > > > > of > > > my > > > > units to RMA, they said it was up to me and my "comfort level". I > > > > don't want to bash SB either - it is counter productive, > > > and they are > > > > being very supportive in trying to help. But at the same time, I > > > > agree with you that it would have been more cost effective to have > > > > just recalled and replaced all the units that were suspect > > > and saved > > > > themselves a lot of bad > > > publicity > > > > and us a lot of lost revenue. > > > > > > > > I have had it pointed out to me from several different > > > sources on this > > > list > > > > that the problem is more than likely not with the > > > airPoints, that is > > > > probably a power issue or an environmental issue. I am not ruling > > > > that > > > out > > > > completely, and am continuing to investigate all > > > possibilities. But > > > > if it were something that we did wrong in our design and > > > installation, > > > > why is my Trango backhaul working perfectly using the same power > > > > source, the same cabling, the same switch, in the same temperature > > > > environment? > > > > > > > > Thanks, > > > > Gloria > > > > > > > > ----- Original Message ----- > > > > From: "The Wirefree Network" <[EMAIL PROTECTED]> > > > > To: <[EMAIL PROTECTED]> > > > > Sent: Sunday, August 24, 2003 1:47 PM > > > > Subject: [smartBridges] Sticking up for sB > > > > > > > > > > > > > I am feeling a bit guilty for hammering sB so badly...but it is > > > > > there fault after all. They could have resolved this a long time > > > > > ago. > > > > > > > > > > Here is the explanation as given to me from them (simplified > > > > > version): In June there were 2 production lines putting > > > together sB > > > > > equipment. One with bad chips, one with good chips. My > > > use of "bad > > > > > chips" is my own. They call it "timing issue" chips. > > > > > > > > > > Prior to getting stamped with MAC addresses, the units > > > are brought > > > > > back together on one line and stamped. Therefore, there > > > is NO way > > > > > to say exactly which units have the "bad chips". > > > > > > > > > > This is why sB is not recalling the entire series of MAC > > > > > addresses...there are a bunch of good ones mixed in there as well. > > > > > > > > > > You may be thinking the same thing I am right now....hmmmm....why > > > > > wouldn't they just go ahead and recall the whole batch?? > > > Hindsight, > > > > > they would probably have saved a lot of money in lost > > > revenue from > > > > > the bad publicity. And it would have MOST definitely > > > saved us a TON > > > > > of money, and therefore retained their good reputation from us. > > > > > > > > > > Bottomline: They are doing direct RMA's for all the bad > > > June/July > > > > > units. Just talk to them. We are all bitching for good > > > > > reason...but just do the RMA. It is all we can do. Then > > > hope they > > > > > are really sending us good stuff this time. > > > > > > > > > > Sully > > > > > > > > > > The PART-15.ORG smartBridges Discussion List > > > > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > > > smartBridges <yournickname> > > > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type > > > unsubscribe > > > > smartBridges) > > > > > Archives: http://archives.part-15.org > > > > > > > > > > > > > > > > > > > > > > The PART-15.ORG smartBridges Discussion List > > > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > > smartBridges <yournickname> > > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > > smartBridges) > > > > Archives: http://archives.part-15.org > > > > > > > > > > > > > The PART-15.ORG smartBridges Discussion List > > > To Join: mailto:[EMAIL PROTECTED] (in the body type > > > subscribe smartBridges <yournickname> To Remove: > > mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > > Archives: http://archives.part-15.org > > > > The PART-15.ORG smartBridges Discussion List > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > smartBridges <yournickname> > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > smartBridges) > > Archives: http://archives.part-15.org > > > > The PART-15.ORG smartBridges Discussion List > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > > Archives: http://archives.part-15.org > > > > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > Archives: http://archives.part-15.org > > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://archives.part-15.org > > The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
