Yes, correct, for any NEW issue that we
can’t replicate here, we like you to RMA to us directly for investigation.
I am still waiting for someone that can send me an unit that won’t
re-associate without power reset (not the thermal issue or require to
cool down, this has resolve in the latest firmware). Anyone here has those
units (new unit with new chip with latest firmware), please let me know?
Please write to [EMAIL PROTECTED] offlist
to describe the setup, problem/symptom seen, the frequency, interval.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Chris Chance
Sent: Thursday,
August 28, 2003 10:10 AM
To: '[EMAIL PROTECTED]'
Subject: RE: [smartBridges]
Repeater taking the AP down
RA to them directly is for EMERGENCY when they need to
literally investigate the unit directly right away like when the temp bug
showed up at first and when they had a lack of supplies at the distribs... Now
that the distribs have enough stock and they have enough units to test that
were bad just return it to your distrib and get a replacement.
-----Original Message-----
From: John Banes [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, August 27, 2003 5:37
PM
To: [EMAIL PROTECTED]
Yes, I believe that at one time they did say we could
RMA to them, but now
it appears the story has changed
and now we can only RMA to the vendor we
got the unit from. I am guessing
that since Smartbridges has now
discontinued the APPi they really
don't want to deal with the problems that
still exist.
I can't say that I blame them for not wanting to
invest time and money
trying to support a defunct line of
equipment (I am not thrilled with trying
to do new installs with obsolete
equipment), but they should make some
concession for those of us that
have bought radios that don't work right.
John
----- Original Message -----
From: "Joe Email"
<[EMAIL PROTECTED]>
To:
<[EMAIL PROTECTED]>
Sent: Wednesday, August 27, 2003
1:44 PM
Subject: RE: [smartBridges]
Repeater taking the AP down
> They have already said if you have a
problem, RA it??????????
>
> Have they changed their minds
already
>
> smartBridges which is it?????
>
> -----Original Message-----
> From:
[EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On
Behalf Of John Banes
> Sent: Wednesday, August 27,
2003 8:24 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [smartBridges]
Repeater taking the AP down
>
>
> I am running 1.4j8 on a couple
of APP's in repeater mode. One seems to
work
> OK. the other is giving major
problems. It looses the client end
> periodically. It will go to
sleep and quite passing traffic, etc.
>
> Attempts to RMA it to
Smartbridges have failed, they insist there is no
know
> problems, even though I am
sitting in front of it and it DOESN'T WORK.
>
> I am currently in some off
list negotiations with Smartbridges, but they
> once again want ME to spend
DAYS running tests that I have already done 4
or
> 5 times. In the meantime
Smartbridges can't understand why we are
becoming
> unhappy campers!
>
> John
>
> ----- Original Message -----
> From: "sB Tech Support"
<[EMAIL PROTECTED]>
> To:
<[EMAIL PROTECTED]>
> Sent: Tuesday, August 26, 2003
08:54 PM
> Subject: RE: [smartBridges]
Repeater taking the AP down
>
>
> > The Mar's firmware 1.4j5
has issue with the repeater mode. Please
> > upgrade to the latest
firmware 1.4j8 (1.4j6 will work if the device do
> > not have disassociation
issue).
> >
> > Please let us know your
result after upgrading.
> >
> > Alex
> > sB Tech Support
> >
> >
> > -----Original
Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]
On Behalf Of Roger Hartley
> > Sent: Wednesday, August
27, 2003 11:17 AM
> > To:
'[EMAIL PROTECTED]'
> > Subject: Re:
[smartBridges] Repeater taking the AP down
> >
> > I think I'm running the
March 03 versions of firmware, not tried an
> > upgrade yet. Something is
not right here, I'm hoping to figure this out.
> >
> > Tomorrow is "go
live" day and so far I'm not ready to go live, unless
> > the rest of my customers
don't mind getting shoved offline while I
> > diddle around with
settings. I can't help but feel I'm missing something
> >
> > simple. Suggestions?
> >
> > Martin Moreno wrote:
> >
> > > WOW thats not good
it sounds like something strange is going on I have
> > not
> > > tried repeater mode
yet but wanted to as a test but not on a live
> > citcuit if
> > > its going to take
everyone down with it.
> > >
> > > Do you have the
latest firmware on the APPO in repeater and APPO in AP
> > mode? If
> > > not what version do
you have and can you upgrade?
> > >
> > >
> > > Quoting Roger
Hartley <[EMAIL PROTECTED]>:
> > >
> > >
> > >>I'm new to having
an aPPO in repeater mode, but it's what I need to
> > have
> > >>a booth at the
county fair and demonstrate wireless internet. No way
> > to
> > >>get a link
directly from the main AP at the space available, but only
> > a
> > >>few hundred yards
away I can get a usuable signal. So I put in an aPPO
> >
> > >>and tried it in
repeater mode. I had trouble associating an aBO with
> > it
> > >>and then found
out that the whole network had gone down when I tried
> > it.
> > >>I took the
repeater offline and the main aPPO came right back to life.
> > >>
> > >>I tried it
slightly more methodically the next time and made sure at
> > >>each step the
network was working properly. I first put the aPPO in
> > >>client/bridge
mode and got some really good speed tests. I was doing
> > >>fine at nearly
the full speed of my T1, so I switched it into repeater
> >
> > >>mode and made
sure that everyone was able to still surf, no problems.
> > >>Everything was
A-Okay. So I went to the area where my display would be
> >
> > >>and tried
associating to the main AP through the repeater and it went
> > >>silky smooth.
Then I tried a few speed tests, the first two or three
> > >>went well, but
then it started slowing down and then came to a halt.
> > And
> > >>the whole network
came to a halt as well. I had to unplug the repeater
> >
> > >>aPPO to get the
network back on line. What am I doing wrong here?
> > >>
> > >>How is this
repeater bringing down the main AP???
> > >>
> > >>ANNOUNCEMENT
> > >>WISPCON IV - Can
You Ping Me Now? Good!
> > >>October 27-29,
2003 - Dallas Texas
> > >>http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm
> > >>
> > >>WISP 101 Boot
Camp
> > >>September
29-October 3, 2003 - Chicago, Illinois
> > >>http://www.part-15.org/train/wisp/101.html
> > >>
> > >>The PART-15.ORG
smartBridges Discussion List
> > >>To Join: mailto:[EMAIL PROTECTED] (in the body
type subscribe
> > smartBridges
> >
>><yournickname>
> > >>To Remove: mailto:[EMAIL PROTECTED] (in the body
type unsubscribe
> > >>smartBridges)
> > >>Archives: http://archives.part-15.org
> > >>
> > >
> > >
> > >
> > > Martin Moreno
> > > Blazen Wireless
> > > 909-907-4106
> > > www.blazenwireless.com
> > > ANNOUNCEMENT
> > > WISPCON IV - Can You
Ping Me Now? Good!
> > > October 27-29, 2003
- Dallas Texas
> > > http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm
> > >
> > > WISP 101 Boot Camp
> > > September 29-October
3, 2003 - Chicago, Illinois
> > > http://www.part-15.org/train/wisp/101.html
> > >
> > > The PART-15.ORG
smartBridges Discussion List
> > > To Join: mailto:[EMAIL PROTECTED] (in the body
type subscribe
> > smartBridges
<yournickname>
> > > To Remove: mailto:[EMAIL PROTECTED] (in the body
type unsubscribe
> > smartBridges)
> > > Archives: http://archives.part-15.org
> > >
> >
> >
> > ANNOUNCEMENT
> > WISPCON IV - Can You Ping
Me Now? Good!
> > October 27-29, 2003 -
Dallas Texas
> > http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm
> >
> > WISP 101 Boot Camp
> > September 29-October 3,
2003 - Chicago, Illinois
> > http://www.part-15.org/train/wisp/101.html
> >
> > The PART-15.ORG
smartBridges Discussion List
> > To Join: mailto:[EMAIL PROTECTED] (in the body
type subscribe
> > smartBridges
<yournickname>
> > To Remove: mailto:[EMAIL PROTECTED] (in the body
type unsubscribe
> > smartBridges)
> > Archives: http://archives.part-15.org
> >
> > ANNOUNCEMENT
> > WISPCON IV - Can You Ping
Me Now? Good!
> > October 27-29, 2003 -
Dallas Texas
> > http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm
> >
> > WISP 101 Boot Camp
> > September 29-October 3,
2003 - Chicago, Illinois
> > http://www.part-15.org/train/wisp/101.html
> >
> > The PART-15.ORG
smartBridges Discussion List
> > To Join: mailto:[EMAIL PROTECTED] (in the body
type subscribe
> smartBridges
<yournickname>
> > To Remove: mailto:[EMAIL PROTECTED] (in the body
type unsubscribe
> smartBridges)
> > Archives: http://archives.part-15.org
> >
>
>
> ANNOUNCEMENT
> WISPCON IV - Can You Ping Me
Now? Good!
> October 27-29, 2003 - Dallas
Texas
> http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm
>
> WISP 101 Boot Camp
> September 29-October 3, 2003 -
Chicago, Illinois
> http://www.part-15.org/train/wisp/101.html
>
> The PART-15.ORG smartBridges
Discussion List
> To Join: mailto:[EMAIL PROTECTED] (in the body
type subscribe
> smartBridges
<yournickname>
> To Remove: mailto:[EMAIL PROTECTED] (in the body
type unsubscribe
> smartBridges)
> Archives: http://archives.part-15.org
>
>
> ANNOUNCEMENT
> WISPCON IV - Can You Ping Me
Now? Good!
> October 27-29, 2003 - Dallas
Texas
> http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm
>
> WISP 101 Boot Camp
> September 29-October 3, 2003 -
Chicago, Illinois
> http://www.part-15.org/train/wisp/101.html
>
> The PART-15.ORG smartBridges
Discussion List
> To Join: mailto:[EMAIL PROTECTED] (in the body
type subscribe
smartBridges <yournickname>
> To Remove: mailto:[EMAIL PROTECTED] (in the body
type unsubscribe
smartBridges)
> Archives: http://archives.part-15.org
>
ANNOUNCEMENT
WISPCON IV - Can You Ping Me Now?
Good!
October 27-29, 2003 - Dallas Texas
http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm
WISP 101 Boot Camp
September 29-October 3, 2003 -
Chicago, Illinois
http://www.part-15.org/train/wisp/101.html
The PART-15.ORG smartBridges Discussion List
To Join: mailto:[EMAIL PROTECTED] (in the body
type subscribe smartBridges <yournickname>
To Remove: mailto:[EMAIL PROTECTED] (in the body
type unsubscribe smartBridges)
Archives: http://archives.part-15.org
