Sam, Do you know if this is a NEW HARDWARE REPLACED unit? Or is it another firmware upgrade (crap chip) unit?
My new hardware fixed units have been working great...but they have only been up for a week now. Sully -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sam Sent: Wednesday, September 03, 2003 8:11 AM To: [EMAIL PROTECTED] Subject: [smartBridges] Another one bites the dust Last night I got a call from my customers on my newest AP (APPO). They had stopped working. I drove over to the tower and found the access point (APPO) with the blue light blinking steadily. off. on. off. on. Like clockwork, once a second. I had another unit do this (fortunately while it was on the bench) and ended up RMAing it as I could not log into it no matter what I tried (recovery util, reset, "Super" password, etc.) So I'm now paying another $300.00 to have the tower crew come out and replace yet another failed APPO. (This one worked for almost three weeks! woohoo!) I am certain that once I get this one down I'll find the same thing has happened. I did try to log into it with my laptop directly connected to it (if anyone asks if I had it in the right subnet I'll send Dr. Kevorkian to your house) and still no go. Tried the reset utility, ad nauseum. The APPO has the most-recent firmware on it. It hasn't rained here in weeks. And it was 75 degrees out when it failed. My question for Smartbridges: Is it possible to just get refunds for these units rather than replacements? At $300 a pop for labor to replace them (plus shipping to send the things back) I'd rather pay for something more reliable with the refund than to risk putting up another APPO that will fail in three weeks. And no, I don't have the original box that it came in - this was an RMA for another unit that had failed, which itself was an RMA for another previously failed unit. The circle has to stop. Thanks Sam ----------ANNOUNCEMENT---------- Don't forget to register for WISPCON IV http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org ----------ANNOUNCEMENT---------- Don't forget to register for WISPCON IV http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
