I am using aPPo's at head-end. I use an aPindoor back to back with aPPo's for repeater locations. I use aBoutdoors and aBindoors at client locations (some aPPos in CB mode).
Still purely sB equipment. They have always treated me right! They sure make me work a lot though (troubleshoot the crap out everything). At first I enjoyed doing this extra bit of troubleshooting...it was a learning experience for me. Once you get used to using sB equipment (its little quirks) it is AWESOME...especially for the price. However, if you finally figure it all out...and then perfect an installation method...and all works well...then one day it just CRAPS OUT...and not on just one unit...but 90% of the new installs....I don't want ANYONE to tell me to troubleshoot it. Sure...ask me a couple generic questions like, "Have you changed anything?" But then just say, "Hey Sully...we know that you know what you are doing, and since you haven't changed anything (method, equipment, etc), then we must have a bad batch of equipment." Troubleshooting problems that are NOT due to my negligence is VERY costly. Removing and replacing units is VERY costly. Paying for shipping on RMA units is VERY costly (especially all the way to Singapore). Having pissed off customers spread the word about my shitty service is VERY, VERY costly. I guess you get my point... Sully -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rudolph Worrell Sent: Wednesday, September 03, 2003 10:06 AM To: [EMAIL PROTECTED] Subject: RE: [smartBridges] Another one bites the dust Sully, What are you using now? Is it more expensive? I have a few customers who are using SB indoor and they work on and off but my customers are techies and want this to work in our small town so they don't fuss to often. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of The Wirefree Network Sent: Wednesday, September 03, 2003 11:51 AM To: [EMAIL PROTECTED] Subject: RE: [smartBridges] Another one bites the dust I can only assume that your unit is the old (firmware fixed) unit. I don't believe there were any hardware fixed units out there until last week (with the powder coated mounting bracket). So...you may still have a crappy old one. But...if I were you, I would switch as well. If these new units fail on me, I am done with sB. I absolutely can not afford to lose a single customer now. I also cant afford to have my reputation fall any lower. I will pay whatever is necessary to have a reliable head-end. So far though...the new hardware fixed units are working well. Sully -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sam Sent: Wednesday, September 03, 2003 8:45 AM To: [EMAIL PROTECTED] Subject: RE: [smartBridges] Another one bites the dust I'm not sure Sully. I was unable to get into it to see the MAC. It's one of the RMAs I got from EC about three weeks ago. I followed the instructions I was given and upgraded the unit, waterproofed it, etc. It ran fine for two weeks with no users on it. I added one user and it worked still. So I added another one the day before yesterday. it worked about 36 hours and then crapped out. Teletronics makes an outdoor unit that I'm going to replace this APPO with to see how it works. The Teletronics CPE units I have been using are working great. One of my customers doesn't have clear line of sight (though he's only about 300 yards from the AP). I went through four ABI trying to get him reliable signal. I finally climbed up and put a Teletronics radio on for him and he's happy as a pig in the mud now, and can pass 2 MB consistently. The Teletronics APs put out 100 mw or 200 mw, depending on which you order (as opposed to the 60 mw I'm told SB stuff puts out.) They also cost about $446.00, but when I have to pay $330.00 for an APPO, then $300 a pop to have it replaced (three times on one of my access points) you can see where it would be cheaper to buy the Teletronics to begin with (assuming they will work as well as the CPEs have worked for me.) I could have put up four Teletronics access points for the cost of one APPO access point given the labor charges I've had to pay to replace faulty APPOs. I hope the Teletronics will work as well as APPOs *used* to. I'm fixing to find out. Sam On Wed, 3 Sep 2003, The Wirefree Network wrote: > Sam, > Do you know if this is a NEW HARDWARE REPLACED unit? Or is it another > firmware upgrade (crap chip) unit? > > My new hardware fixed units have been working great...but they have only > been up for a week now. > > Sully > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Sam > Sent: Wednesday, September 03, 2003 8:11 AM > To: [EMAIL PROTECTED] > Subject: [smartBridges] Another one bites the dust > > Last night I got a call from my customers on my newest AP (APPO). They > had > stopped working. I drove over to the tower and found the access point > (APPO) with the blue light blinking steadily. off. on. off. on. Like > clockwork, once a second. > > I had another unit do this (fortunately while it was on the bench) and > ended up RMAing it as I could not log into it no matter what I tried > (recovery util, reset, "Super" password, etc.) > > So I'm now paying another $300.00 to have the tower crew come out and > replace yet another failed APPO. (This one worked for almost three > weeks! > woohoo!) > > I am certain that once I get this one down I'll find the same thing has > happened. I did try to log into it with my laptop directly connected to > it > (if anyone asks if I had it in the right subnet I'll send Dr. Kevorkian > to > your house) and still no go. Tried the reset utility, ad nauseum. > > The APPO has the most-recent firmware on it. It hasn't rained here in > weeks. And it was 75 degrees out when it failed. > > My question for Smartbridges: Is it possible to just get refunds for > these > units rather than replacements? At $300 a pop for labor to replace them > (plus shipping to send the things back) I'd rather pay for something > more > reliable with the refund than to risk putting up another APPO that will > fail in three weeks. And no, I don't have the original box that it came > in > - this was an RMA for another unit that had failed, which itself was an > RMA for another previously failed unit. > > The circle has to stop. > > Thanks > Sam > > > ----------ANNOUNCEMENT---------- > Don't forget to register for WISPCON IV > http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > Archives: http://archives.part-15.org > > ----------ANNOUNCEMENT---------- > Don't forget to register for WISPCON IV > http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://archives.part-15.org > ----------ANNOUNCEMENT---------- Don't forget to register for WISPCON IV http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org ----------ANNOUNCEMENT---------- Don't forget to register for WISPCON IV http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org ----------ANNOUNCEMENT---------- Don't forget to register for WISPCON IV http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org ----------ANNOUNCEMENT---------- Don't forget to register for WISPCON IV http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
