And here, be happy to help - I just want the problems resolved. Happy ISP operators are ones that don't fear the ringing of the phone ;)
----- Original Message ----- From: "Blazen Wireless" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, November 12, 2003 5:58 PM Subject: Re: [smartBridges] 1.08 Lockups & static IP's > Same here not sure what kind of access they need?? > > > ----- Original Message ----- > From: "Bill Flood" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> > Sent: Wednesday, November 12, 2003 9:51 AM > Subject: RE: [smartBridges] 1.08 Lockups & static IP's > > > Nimesh, > > We run private static IP's to all of our client radios and client PC's. We > had to build our own keep alive ping program to keep certain clients up and > running. The customers who are having trouble were having trouble on 1.07 > first then upgraded to 1.08 and still see the connection between the radio > and the client PC locking. As stated before, I too have seen that I can > get into the client radio via simple monitor, reset the radio, then it > works properly for a time. Since we applied our own keep alive those > customers with problems don't have problems anymore. The keep alive > program pings the radio not the client PC. > > I guess I too do not follow the logic behind the Windows TCP/IP comment > made before. I seriously think Smartbridges needs to address these issues > as I know they have in the past and not play the "Pass the Buck". > > I'm willing to give you access to my network if need be to help you. We > need to resolve these issues! > > Bill Flood > > > > > At 04:38 PM 11/12/2003 +0800, you wrote: > > >Perhaps easy for Martin to verify this theory. Do a static IP setup on the > >client having the problem and see if it still locks up. > > > > > > > >Nimesh > > > >sB > > > > > > > >-----Original Message----- > >From: [EMAIL PROTECTED] > >[mailto:[EMAIL PROTECTED] On Behalf Of Brian Winter > >Sent: Wednesday, November 12, 2003 3:54 PM > >To: [EMAIL PROTECTED] > >Subject: Re: [smartBridges] 1.08 Lockups & Powershot question > > > > > > > >How long after setting the equipment up and leaving it alone does it fail > >? Is timing fairly consistent for the same pc ? > > > > > > > >Could it be that during setup the client pc is set to an appropriate IP > >address for the network which allows traffic to pass thro clients AB (is > >it only ABs and not APs that are "locking"?). At some stage later (temp > >loss of network connection, dhcp lease expiry etc), the clients pc > >requires a dhcp lease renewal and cant see the dhcp server ? Client pc > >(depending on setup) might then have no IP address set and be unable to > >talk to anything. The AB will not pass dhcp to client if dhcp server is > >not set to respond in broadcast mode, not unicast, for BootP. AP would > >not have this prob - discussed on this forum in some detail a few weeks > ago. > > > > > > > >If this is so, could it be its not a sB prob but a dhcp server issue (sB > >can't reproduce it 'cos they've got a properly configured dhcp setup) > >? For instance, Suse Linux dhcp ootb does not support BootP and so will > >not properly support clients on the ethernet side of a AB without config > >changes (range dynamic-bootp). I have seen other "embedded" dhcp servers > >wich don't default to this too. Aramiska Satellite Arc doesn't and can't > >be configured to. Netscreen 5XP firewall does and works well. > > > > > > > >bw > > > >----- Original Message ----- > > > >From: <mailto:[EMAIL PROTECTED]>Blazen Wireless > > > >To: <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] > > > >Sent: Wednesday, November 12, 2003 5:57 AM > > > >Subject: Re: [smartBridges] 1.08 Lockups & Powershot question > > > > > > > >I have several brands of routers and they all are still locking up on the > >LAN side of the SB units..Bt of course it cant be the SB stuff ;-) > > > > > > > >----- Original Message ----- > > > >From: <mailto:[EMAIL PROTECTED]>Chadd Thompson > > > >To: <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] > > > >Sent: Tuesday, November 11, 2003 9:15 PM > > > >Subject: RE: [smartBridges] 1.08 Lockups & Powershot question > > > > > > > >I have had issues like this with non SB gear, but it is always the > >customers router that is the problem. I have some customers who use > >linksys routers and they have to power cycle they linksys once a week > >sometimes. Linksys is the only router I have seen issues with. Just > >another thing to throw into the mix. > > > >-----Original Message----- > >From: [EMAIL PROTECTED] > >[mailto:[EMAIL PROTECTED] Behalf Of Blazen Wireless > >Sent: Tuesday, November 11, 2003 9:34 PM > >To: [EMAIL PROTECTED] > >Subject: Re: [smartBridges] 1.08 Lockups & Powershot question > > > >Pascal, > > > > > > > >What happens to most all my client radios running 0.01.08 is that the > >Ethernet locks up and no longer passes traffic to the client. You can ping > >the radio if you have it set to a private IP to manage and if you log into > >it and look at the statistics you will see that the counter is moving in > >one direction only. If this is the case all I have had to do in the past > >is manually hit the reboot button in the simple monitor screen to reboot > >the radio and it comes up fine and you can then see both counters moving. > >Its as if when the radios reboots on its on after the watchdog timer > >activates,it does not come back up correct. From what I am hearing form SB > >it sounds as though all my clients have a windows issue, but what's funny > >is that I don't see this as valid because 90% of all my clients are on > >routers and routers don't run windows... > > > > > > > >SB please please investigate harder there has to be an issue and your not > >seeing it. > > > > > > > > > > > >----- Original Message ----- > > > >From: <mailto:[EMAIL PROTECTED]>Pascal Losier > > > >To: <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] > > > >Sent: Tuesday, November 11, 2003 6:34 PM > > > >Subject: RE: [smartBridges] 1.08 Lockups & Powershot question > > > > > > > >I heard about some ethernet lock up with 1.08. > > > > > > > >I have 2 unit running it & it never happen & solve disassociation. > > > > > > > >Should I install 1.08 on all ABridges ???? > > > > > > > >When it occurs, do the ethernet light work ?? > > > > > > > >Can you ping the device ??? > > > > > > > >If it would be on a swich with 2 PC........ Would it be dead on both ??? > > > >-----Original Message----- > >From: [EMAIL PROTECTED] > >[mailto:[EMAIL PROTECTED] On Behalf Of Nimesh D. Parikh > >Sent: Tuesday, November 11, 2003 10:19 PM > >To: [EMAIL PROTECTED] > >Subject: RE: [smartBridges] 1.08 Lockups & Powershot question > > > >Colin, > > > > > > > >I note in your message that power cycle of the airBridge does not clear > >the problem but the invocation of simpleMonitor does. This leads to > >conclude that the problem is not in the firmware/hardware but something to > >do with the TCP/IP stack configuration of the customers PC. When you > >invoke simpleMonitor, it automatically starts the device discovery and > >then add appropriate routes to be able to reach it. This should normally > >be not required but I am sure you know about the unpredictabilityof the > >Windows networking stack. It may be worth looking at the TCP/IP > >configuration on the customers PC to see if something is causing this > problem. > > > > > > > >In the recent weeks we have investigated a few reported issues of Ethernet > >lockup of 1.08 firmwareand did not find any correlation. Hope this helps. > > > > > > > >Nimesh > > > >smartBridges > > > > > > > > > > > >-----Original Message----- > >From: [EMAIL PROTECTED] > >[mailto:[EMAIL PROTECTED] On Behalf Of Colin Watson > >Sent: Wednesday, November 12, 2003 4:08 AM > >To: [EMAIL PROTECTED] > >Subject: [smartBridges] 1.08 Lockups & Powershot question > > > > > > > >I'm wondering if anyone else is experiencing problems still with AirBridge > >units locking up? We had a unit (which I informed support@ about) which > >locked up with 1.08 firmware, and I was wondering if anyone else is using > >1.08 firmware and expereinced no problems? We find - if a 1.08 customer > >locks up you have to 'truck roll' out to them - the ethernet side just > >won't come up. Secondly, what exactly does the PowerShot POE injector do? > >Or maybe I should rephrase, does it *only* inject power into the unit? The > >reason I ask, is that, tonight we had a truck roll to a 1.08 firmware > >customer. The unit responded perfectly from the wireless side, but not > >from the ethernet side, a power cycle wouldn't clear it. Went round there, > >plugged in the trusty Compaq laptop and as soon as simple monitor started > >- wallah, ethernet statistics started incrementing. Problem was, when I > >disconnected the laptop, and plugged the cable back into the customers PC > >- no internet access. So I pulled out the RJ45 plug that connects to the > >smartbridge (The cable carrying power & data) - thus removing all power to > >the Smartbridge unit - I left the POE connected tho, and plugged the end > >POE's black back end into my laptop - worked perfectly (I use a different > >public IP to test then the one the customer was using). I next changed my > >IP to that of my customers PC - and nothing - no traffic. I then > >unplugged the powershot (powering off all SmartBridge equipment), and > >replugged it in to My PC - all was perfect. I then plugged it into the > >customers PC and it was perfect. So my question is, what else is the > >PowerShot doing? or - if it is a pure injector, any ideas why what > >happened, happend? > > > > > > > >One last thing, please track down whatever it is causing timeouts on > >certain airbridge units using 1.08 - 1.07 suffers from dissassocation it > >seems which is bit of a pain. Oh and finally, I took the liberty of > >screencapturing the statistics of a locked up 1.08 unit (from the wireless > >side ) - You can find them on > ><http://www.sigmat.demon.co.uk/smartbridge/>www.sigmat.demon.co.uk/smartbri > dge/. > >The ethernet counter does not increment, and aged packets seemed to stick > at 4? > > > > > > > >Regards > > > > > > > >Colin. > > > > > > > > > > Bill Flood > AirRunner Networks LLC --- We make the web fast! > If you get tired of the wait call 715-443-3700! > www.airrun.net > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > Archives: http://archives.part-15.org > > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://archives.part-15.org > > The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
