Hey Ranulph,

I'm sorry for how you feel - but really it could happen, 4 doa parts are not 
really Apples fault it's just a very unfortunate situation - instead of being 
angry about it, think about what can be done to fix your issue, have you called 
apple and told them how you feel and how the situation is?

Best Regards,
Nicklas


On 10 Nov 2010, at 15:07, Ranulph Glanville wrote:

> I took my unibody in for a new screen to a highly reputable Apple repairer a 
> week ago. Since when Apple have sent 2 dud screens, and 2 mlb's that have 
> blown.
> 
> The result is that the machine will not be repaired by the time I leave on a 
> trip, Friday morning.
> 
> This is the sort of behaviour that makes an earlier behomoth look as though 
> it actually cared about quality.
> 
> I've moaned before about the quality of Apple products. I claim that scarcely 
> a computer I've bought from them has not gone wrong in guarantee time. I 
> bought this one on 10 March 2010 and it has lost its screen and then had dud 
> parts from Apple.
> 
> Is this what we should expect now from the world's largest tech company?
> 
> Ranulph
> 
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