On 11 Nov 2010, at 06:45, Ranulph Glanville wrote:

> How is it that I have so many problems, and apparently others do not? Or are 
> others less pissed-off when they are left without their office, workshop, 
> whatever for a long time.

Over the last 15+ years I've had 2 Apple computers have problems - a white eMac 
that had a new logic board replaced FOC as it was in an Apple replacement 
programme and a white Intel iMac, the one I'm sitting at now, which required a 
graphics board covered by AppleCare. I know Robert Harding moderately well and 
in conversation they are of the opinion that there have been a few instances 
where specific models have had a high incidence of problems. Historically 
Apple's practice of using repaired components for replacement parts has got it 
into trouble - I understood this mostly applied to logic boards.

By way of comparison, over the last 5 years my wife has had 7 laptops from the 
school she teaches at fail, mostly Toshibas, and have to be replaced with new 
units. Not repaired but replaced. As each time a replacement is required it 
seems to take ESCC weeks to engage brain to effect this and she was given an 
old banger that takes forever to startup, never moves out of first gear, and 
taking about 3 minutes to load Word. In expectation of failure, for the last 
two years she keeps all her documentation and work on a regularly backed up 
external drive so that she can use one of our MacBooks in time of need. She'd 
think your experience is almost nirvana, Ranulph.
--
Tony Crooks
<mailto: [email protected]>
53 Mendip Avenue
Eastbourne
BN23 8HP

Mob: 07590508079
Tel: 01323-460789




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