Thanks guys.

From: "Jill Ramsay (Contractor)" 
<jill.ram...@autodesk.com<mailto:jill.ram...@autodesk.com>>
Reply-To: 
"softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>" 
<softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>>
Date: Wednesday 14 May 2014 at 10:23 PM
To: "softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>" 
<softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>>
Subject: RE: MayaSoft - previous versions

Hi Angus,
We’re looking into what’s gone wrong in this case… I’ll update you as soon as I 
know.

Jill

From: 
softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com>
 [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Angus Davidson
Sent: May-14-14 3:58 PM
To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Subject: Re: MayaSoft - previous versions

Hi Maurice

Perhaps you can explain to me.

On the new ARC schools website I request a licence for an autodesk product (so 
I have already logged in).

I get the email with the serial number, but when I install and try and register 
the product it says my username / password doesn’t exist when it tries to 
connect to register once.

Surely they are the same login ?

Kind regards

Angus

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