I see AD a bit like the Nasa, it's a mix of good,  and evil

2018-03-14 10:13 GMT+01:00 Mirko Jankovic <mirkoj.anima...@gmail.com>:

> well once they take your money and lock you up in subscription and push
> you to buy software that they think you need, then sure support is there to
> help you.
> but just you try resisting.. ;)
>
> On Wed, Mar 14, 2018 at 10:11 AM, Morten Bartholdy <x...@colorshopvfx.dk>
> wrote:
>
>> I have absolutely!! no love for AD but I will chime in on this. We had
>> stupid issues with getting our new Maya licenses working after upgrading
>> FlexLM (the pile of crap) which was required for running newer Maya
>> versions.
>>
>> I reported the issue and the next day a AD license support person
>> actually called me on the phone and resolved the issue via remote support.
>>
>> The solution was horribly stupid and involved fixing windows files(!) but
>> eventually it worked. A negative sideeffect was that now Softimage takes
>> ages to start up (probably because it takes a long time to get licens
>> granted) Grrrr
>>
>> I was surprised and pleased about the call, and it goes to show that not
>> everything is bad at AD. It doesn't change my dislike of their corporate
>> policies and software offerings though. Maya is still crap.
>>
>> Morten
>>
>>
>>
>> > Den 12. marts 2018 klokken 20:02 skrev Sven Constable <
>> sixsi_l...@imagefront.de>:
>> >
>> >
>> > just contacted ADSK support about the issue, that an old network license
>> > (softimage 2011)  was not listed in my account. It was not listed for
>> > several years btw and I didn't care but since I plan to move even the
>> old
>> > licenses to a new server, I contacted them via the online chat.
>> >
>> > Problem solved in minutes. I wouldn't have expect this, really.
>> >
>> >
>> >
>> > Sven
>> >
>> >
>> >
>> >
>> >
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>
>
>
> --
> Mirko Jankovic
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