Hello Oliver
On 17-May-99, Oliver Roberts wrote:
> Hey, you make me sound like Superman, a man on a mission or something! :)
Tut tut, modesty . ..
> Simone made a very good job of it too. I can appreciate how
> tough it is to make such a program, let alone making it work 100%
> correctly in every single case. I dread to think how many hours he's
> spent working on it.
I certainly agree
> It's just that it gets to me when I encounter a problem with software (be
> it STFax, or something else) when I know it can probably be fixed. I
> won't pretend to know that I know much about fax formats, etc, but I
> I know quite a bit about the ins and outs of comms, and I believe that
> the speckled faxes problem can be resolved relatively easily - the way
> the download is implemented just needs to be done in a different way.
I and all the other users are pinning our hopes on your skills. Maybe you
should write a program called STFax-Ed ;-)
> Continually whinging about problems won't do any good - probably has the
> reverse effect in the long run.
I agree. I hope you don't think I'm "continually whinging". I try to be
constructive, but I think it is reasonable to ask Simone and Chris to accept
a bit of pressure from their customers. I believe we are being very patient
and understanding. There are not many other situations where I'd keep my
voice down when a �200-plus package I had bought specifically would not do
properly the exact thing I bought it for! In this case, I believe the author
and publisher need our support and encouragement. But I still believe also
that we should be entitled to have the thing do what it says on Active
Tech.'s website -- which is why I bought it.
Anyway, getting back on topic, I just
> wish either Chris and/or Simone would get this problem sorted - maybe
> my suggestions won't work either, but it's worth a try IMHO.
Erm. Me too, in case you didn't realise it.
John
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