Got your message on my phone Sangeeta, some reason it deleted it.
Patch is installed, though I even tried it without.
# showrev -p | grep 124848
Patch: 124848-01 Obsoletes: Requires: Incompatibles: Packages: SUNWuttsc
The problem is happening at our clients with XP Pro, but I can do it
here with Windows 2003 Server.
Just opening long e-mails seems to do it, e-mails that usually have
problems usually stay that way. Though the severity of the text messing
up and the on which lines will vary. The 'glitch' always seems to be
towards the end of the line.
I couldn't get a really bad one to happen just now. Like where entire 10
letter words are unreadable. And the 'this' word being unreadable I saw
a few hours ago. It is consistently doing this currently. Notice how the
T and the O in the word 'to' are close together:
http://www3.telus.net/~mols/sr_opening.jpg
I found another mess up while I was scrolling just a moment ago, do not
see this as often though:
http://www3.telus.net/~mols/sr_scrolling.jpg
I have a feeling the 2nd glitch is unrelated and from packet loss. I
temporarily gave up my nice hp switch and had to put a cheap one in it's
place.
So to test just now, I plugged the Sun Ray into the same ProCurve switch
as the Sun Ray server, and no changes. The outlook message consistently
messed up the 'to' in the same way. Our clients were getting glitches
far worse than this though, this is best one I could come up for now.
Here's utcapture while plugged directly into the switch and the glitch
still occurring:
# ./utcapture
# TERMINALID TIMESTAMP TOTAL PACKET TOTAL LOSS BYTES SENT
00144f5752f0 20070504145058 4460 0 5730104
Windows RDC on a workstation, and rdesktop on the Sun Ray server are
just fine when used in SRWC's place. Don't even get mess ups with packet
loss. Hope this helps, let me know if you need anything else.
- Trev
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