From: Jeff Walther <[EMAIL PROTECTED]>
Anyway, the 75GXP might have a greater failure rate than other drives. My
point is simply that it had a huge number of sales and so one can't rely on the
number of anecdotal reports of failure to determine the rate of failure. We
need an actual failure *rate* report. It may be out there. I never saw one, but
that doesn't mean much.
When a company the size of IBM is sued in a class action suit for defective products facts seem to disappear fast.
That is an excellent point.
More telling are quotes from Dealers selling finished PC's at retail. Dealers are
quoted as saying the failure rate was more like 50-60 percent based on returns
to retails stores. They were forced to switch to other brands of drives to protect
their business.
Ouch! Okay, now that's getting some rate information.
The drives were it turns out new technology that used glass plates rather then
metal plates as in the past. The glass plates were coated with thin metal which
for what ever reason flaked off the glass causing failure. IBM quickly went back
to the metal plates keeping everyone in the dark about these changes
pretending to have no idea why the drives had failed. There maybe companies
currently using glass plates but you can bet the process has been improved .
Sorry if I bored you with too much info on something you had no
interest in.
Not bored at all. Good information all. I just hadn't seen any reports of actual *rates* of failure. Just a number of anecdotal reports of failure. Rates are what matter. :-)
Jeff Walther
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