Desiree wrote:

> I'm on XP Pro SP2.

Why only SP2?  Support ended for that almost two years ago. You should 
install SP3, which remains supported for awhile. 

<http://windows.microsoft.com/en-US/windows/help/end-support>
<http://windows.microsoft.com/en-US/windows/help/learn-how-to-install-
windows-xp-service-pack-3-sp3>

-- 
   -bts
   -This space for rent, but the price is high
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