Brenda,
All I can say is something is definitely messed up because many folks
use TB with no problems. So again I would suggest calling GW. They've
been dealing with these things for so long they may know exactly what's
going on as soon as they hear your description of the problem.
For me 9.1 was a big improvement. So something may have gotten messed up
that requires their emergency removal utility. If nothing else they
should know best what to check and have you do to try to track down the
problem.
Good luck,
Tom
On 4/12/2015 5:36 PM, Brenda via Talk wrote:
so, I was unable to do a system restore because it said I had programs
running that blocked it. My husband turned off virus check and window
eyes and ran sys scan again with no success.
I wasn't too concerned because I knew the problem was with Window eyes
9.xx and Thunderbird.
So I uninstalled W-e using controll panel and reinstalled W-e 9 from the
disk. All was fine, TB worked!!
Then I downloaded and installed W-E 9.1 and I'm back to where I was with
TB and W-E locking up when I try to open a message. rrrrrrr
Brenda
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