Congratulations to you Brenda! But unfortunately, my situation is pretty
much the same. I even used my Ninite updater, but things with my numpad
keys remain the same. I remain optimistic that someone will diagnose my
particular problem, and I'll get that same feeling of exhilaration that
you must be feeling at this moment <smile>.
About the only things I can get from the mouse or WE cursors is top and
bottom, and the first line of message text, but that's it.
On 4/13/2015 8:43 AM, Brenda via Talk wrote:
Well, I thought I had the latest TB because I checked throughthe TB
help menuand it said I was up to date BUT since Iturned off automatic
updates due to conflicts and then never checked manually my version
was too old to update via Thunderbird. I went to the website and
updated, didn't loose a thing when doing so, AND it appears TB and W-E
9.1 are playing nice together AND my numpad mouse IS working.
What a weekend!
thanks everyone including AI/W-e for your help.
BrendaOn 4/13/2015 8:02 AM, Chris Grabowski wrote:
Brenda,
Make sure you are using the latest Thunderbird.
Earlier versions IE 24 may do exactly what you are saying with 9.1.
The current version of Thunderbird is 31.6.0.
Chris
Window-Eyes Product Support
Ai Squared
725 Airport North Office Park
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com
-----Original Message-----
From: Talk
[mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com]
On Behalf Of Tom Kingston via Talk
Sent: Sunday, April 12, 2015 9:36 PM
To: bjn...@windstream.net; Window-Eyes Discussion List
Subject: Re: Thunderbird and W-E 9.1 NOT but 9.0 works
Brenda,
All I can say is something is definitely messed up because many folks
use TB with no problems. So again I would suggest calling GW. They've
been dealing with these things for so long they may know exactly what's
going on as soon as they hear your description of the problem.
For me 9.1 was a big improvement. So something may have gotten messed up
that requires their emergency removal utility. If nothing else they
should know best what to check and have you do to try to track down the
problem.
Good luck,
Tom
On 4/12/2015 5:36 PM, Brenda via Talk wrote:
so, I was unable to do a system restore because it said I had programs
running that blocked it. My husband turned off virus check and window
eyes and ran sys scan again with no success.
I wasn't too concerned because I knew the problem was with Window eyes
9.xx and Thunderbird.
So I uninstalled W-e using controll panel and reinstalled W-e 9 from
the
disk. All was fine, TB worked!!
Then I downloaded and installed W-E 9.1 and I'm back to where I was
with
TB and W-E locking up when I try to open a message. rrrrrrr
Brenda
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