Chris,
I am using the current version of Thunderbird, and although I am not
experiencing the problem that Brenda is having when trying to read
messages, I cannot for the life of me use the mouse keys. I also
experience intermittent freezes when using the delete key in the message
list. If I use the delete option in the context menu, I don't seem to
have the problem.
BTW, on the mouse keys, the same applies to the WE cursor.
I have also tried changing the settings given in GWKB1127, but to no avail.
I can't imagine what must be intercepting the keypad, but I take it that
something is doing just that. But then again, what do I know <smile>.
Sure hope someone can get to the bottom of Brenda's issue, and this one
as well, because it can really cause problems especially when I need to
review a dialog box, or anything else for that matter.
BTW, I am using WE 9.1 for office, and Windows 8.1, just for the sake of
triangulation.
Thanks,
Larry
On 4/13/2015 7:02 AM, Chris Grabowski via Talk wrote:
Brenda,
Make sure you are using the latest Thunderbird.
Earlier versions IE 24 may do exactly what you are saying with 9.1.
The current version of Thunderbird is 31.6.0.
Chris
Window-Eyes Product Support
Ai Squared
725 Airport North Office Park
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com
-----Original Message-----
From: Talk [mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com]
On Behalf Of Tom Kingston via Talk
Sent: Sunday, April 12, 2015 9:36 PM
To: bjn...@windstream.net; Window-Eyes Discussion List
Subject: Re: Thunderbird and W-E 9.1 NOT but 9.0 works
Brenda,
All I can say is something is definitely messed up because many folks
use TB with no problems. So again I would suggest calling GW. They've
been dealing with these things for so long they may know exactly what's
going on as soon as they hear your description of the problem.
For me 9.1 was a big improvement. So something may have gotten messed up
that requires their emergency removal utility. If nothing else they
should know best what to check and have you do to try to track down the
problem.
Good luck,
Tom
On 4/12/2015 5:36 PM, Brenda via Talk wrote:
so, I was unable to do a system restore because it said I had programs
running that blocked it. My husband turned off virus check and window
eyes and ran sys scan again with no success.
I wasn't too concerned because I knew the problem was with Window eyes
9.xx and Thunderbird.
So I uninstalled W-e using controll panel and reinstalled W-e 9 from the
disk. All was fine, TB worked!!
Then I downloaded and installed W-E 9.1 and I'm back to where I was with
TB and W-E locking up when I try to open a message. rrrrrrr
Brenda
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