I have done the same, ssince in over 25 yers I have never needed tech support resolve my problem all my tech support has come ffrom the list serve or from googling for the answers. So I have gone the free route with version 8.4, 9 and now 9.2. I will continue to go that route as I have both the text the speech engine that I like ot use and I havea fully working copy of office 2013 and I do plan on going to office 2016 and windows 10 with a new computer purchase later this year.
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