Hi Tony, Please take this in the spirit in which it is intended, that is, to help you have a more pleasant email reading and writing experience. I have found the need to move first from WLM to Thunderbird and then from Thunderbird to Outlook. The need to do this was the result of finding it extremely difficult, if not impossible, to experience reliable cursor tracking. Since moving to Outlook a couple of years ago, I have not had any cursor tracking problems. In short, I've had to care for my problem myself, rather than wait for AI Squared to solve it. I would like to suggest that you move to another email client, and, again, I intend this in order to help you. Three years is much too long, in my opinion, to force yourself to put up with these problems. As I've said to others, I believe we have the best chance to have an accessible email client if we use Outlook, as it is part of the Office suite, a widely-used Microsoft product.
With respect, Rod Hutton -----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of Tony C via Talk Sent: February 18, 2016 3:47 PM To: [email protected]; Window-Eyes Discussion List <[email protected]> Subject: Re: Is WindowEyes Causing All Internet And Other Crashes? Well, Guys, again I got one or two emails from Chris at Ai Squared and when his first two questions and answers didn't fix the problem, I haven't heard another word from them. II t's been 2 days now since I replied to the last message and have gotten not even a "kis our foot" for a reply. How could they possibally fix anything if they ask two questions, give the same two ideas and if that don't work they just ignore your reply and move on to something else? As I've said before I've been reporting the issues with WLM now for 3 years and still sometimes I can read and correct what I've written in a email message and sometimes I cannot. What the heck?? -----Original Message----- From: via Talk Sent: Wednesday, February 17, 2016 12:27 PM To: Rick Thomas ; Window-Eyes Discussion List Subject: Re: Is WindowEyes Causing All Internet And Other Crashes? Hello Rick, No, you are not imagining problems in WE 9.X. A I Squared seems to be annoyingly silent about solutions or even recognizing there are those, for what ever reasons, WE 9.X just does not work reliably. By now, I would think Tech Support would have loads of notes about the configuration of systems that are having problems. I would think they could start noticing patterns and recognize equipment that either needs to be updated, or switched out for something else. I believe WE 9 has issues with memory. On my system, if I left the system stay idle for two three hours, and then start using it, it is a matter of minutes before I get a lock up, Speech goes quiet, or an outright Freeze of the system. All requiring a total shut down and re-start. Rarely does using the short cut key to re-start WE 9, work. I do not wish to buy JAWS, or even entertain going over to JAWS. I like WE and have used it for years. I wish A I Squared was a bit more up front with their customers, but remaining quiet, which gives the impression they are ignoring problems, seems to be their way of communicating with customers. Ignoring problems is not a smart way to run a business, and if done long enough, the problems do not go away, but the customers do. Even if A I Squared would say, Yes, we have a problem on some systems. We are not sure just why some have issues and others do not, but we are working on finding a solution. even something like this would at least keep me from pulling my hair out, thinking that the problem could be my system, or something in it that is causing issues. Honesty goes a long way in keeping my loyalty. Silence on the other hand makes me feel as if I am ignored. I keep thinking if I had more memeory, that just maybe WE 9 would work a bit better. Any here with 16 GB of RAM having problems with WE locking up, or Speech going away? Grumpy Dave -- Dave <[email protected]> _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/tch828%40media combb.net. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40h otmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
