I have been and am still disgusted with the lawsute that they filed against
GW. That victory should have dented FS;s reputation

-----Original Message-----
From: Talk [mailto:talk-bounces+skyt=shaw...@lists.window-eyes.com] On
Behalf Of Butch Bussen via Talk
Sent: Monday, October 17, 2016 7:33 PM
To: Nick Sarames
Cc: Window-Eyes Discussion List
Subject: Re: Contacting VFO Regarding Window-Eyes

You really are clueless.  Spite doesn't have a thing to do with it, logic
does.  I needed the keys from them to make it work, no where else to get
them.  I just love it when people comment on something they don't know
anything about.  BTW, been doing this stuff since 1983, so if there had been
another way, I'd have done it.  Why should I reward a cpompany for this lack
of support, or a company that cost gw micro a fortune in a law sute.
73
Butch
WA0VJR
Node 3148
Wallace, ks.


On Tue, 18 Oct 2016, Nick Sarames wrote:

> I'm sure  if you really wanted to, you'd've found other ways to get 
> help.  If spite is more important, then one really doesn't need
assistance.
>
> On 10/17/2016 9:20 AM, Butch Bussen via Talk wrote:
>> My opinion only, but I won't be buying jaws or any of their products.  
>> I don't recall what the thing was even called, but was a portable 
>> device put out by freedom that did everything, e-mail, gps and so 
>> forth.  The v a bought a friend of mine a new one so he gave me his 
>> old unit, about three thousand dollars worth of stuff.  He had let 
>> the batteries run down, so the thing lost all its marbles, meeded 
>> reset.  I called freedom's "customer support"  and they wouldn't help 
>> me at all as I wasn't the original purchaser.  My friend contacted 
>> them and they wouldn't help him either as he hadn't actually purchased
the product.
>> It was bought by the v a and the person who signed the purchase order 
>> wasn't with them any more.  After explaining all of this to their 
>> "customer service" department, they still refused to help.  I threw 
>> the stuff in the dumpster, three grand worth of stuff totally worthless,
>> because they wouldn't support their product.   Just my little story.
>>
>>
>> 73
>> Butch
>> WA0VJR
>> Node 3148
>> Wallace, ks.
>>
>>
>>  On Sun, 16 Oct 2016, Vaughan Dodd via Talk wrote:
>>
>>> VFO is basically a creation of Freedom Scientific: with all of its 
>>> shoddy practices built in.
>>>
>>>
>>>
>>> Vaughan.
>>>
>>>
>>>
>>>
>>> On 10/16/2016 3:26 AM, Kenneth Son via Talk wrote:
>>>>  Hello list.
>>>>
>>>>  I don't think any comments sent to the vfo people will do much good.
>>>>
>>>>  Personally,I hope Microsoft Narater becomes so perfected that it 
>>>> puts the  other screen reader into the useless category.
>>>>
>>>>  That would make Narrater the main screen reader just as Voiceover 
>>>> is for  the Apple products.
>>>>
>>>>  Probably that's how it should be any way.
>>>>
>>>>  The possibility of Window Eyes being phased out just makes my 
>>>> heart sick.
>>>>
>>>>  Having to change over to something else andlearn all those 
>>>> commands and  other things just seems a little to much of a chalange at
this age.
>>>>
>>>>  Something is just a little funny about this whole thing.
>>>>
>>>>  Kenneth Son.
>>>>
>>>>
>>>>
>>>>  On 10/15/2016 06:46, John Farley via Talk wrote:
>>>>>  Hello list,
>>>>>>  I have now sent a note to VFO via their contact us facility on
>>>> their web
>>>>>  site.
>>>>>>  It was interesting to find that in their list of products that
>>>> they will
>>>>>  take note of Window-Eyes does not exist!
>>>>>  I had to use JAWS and then tell them I was talking about
>>>> Window-Eyes in >  my
>>>>>  comments.
>>>>>>>>  Regards, John
>>>>>>  Tel: +44 (0) 1442 259243
>>>>>  Mob: +44 (0) 7815 056076
>>>>>>>>  -----Original Message-----
>>>>>  From: Talk
>>>>>
>>>> [mailto:talk-bounces+john_farley=btinternet.com@lists.window-eyes.c
>>>> om] > On
>>>>>  Behalf Of Chris Skarstad via Talk
>>>>>  Sent: Friday, October 14, 2016 11:51 PM
>>>>>  To: darren harris; Window-Eyes Discussion List
>>>>>  Subject: Re: is this definite? was RE: The Phasing Out of 
>>>>> Window-Eyes
>>>>>>  No official word yet.  If you want to make sure Window-eyes 
>>>>>> stays
>>>>>  around, please write to the VFO folks and let them know that you
>>>> expect
>>>>>  the same type of customer service and great products as you did
>>>> when ai
>>>>>  squared was around. This will let them know you care about the
>>>> product
>>>>>  and that you are a loyal user.
>>>>>>>>>  On 10/14/2016 4:17 PM, darren harris via Talk wrote:
>>>>>>  Hi all,
>>>>>>>>  Is this actual policy or are people just panicking? Is
>>>> wineyes going > >  to be
>>>>>>  fazed out?
>>>>>>>>  -----Original Message-----
>>>>>>  From: Talk
>>>>>>
>>>> [mailto:talk-bounces+darren_g_harris=btinternet.com@lists.window-ey
>>>> es.com]
>>>>>>>>  On Behalf Of Samuel Wilkins via Talk
>>>>>>  Sent: 14 October 2016 20:28
>>>>>>  To: bj colt via Talk
>>>>>>  Subject: The Phasing Out of Window-Eyes
>>>>>>>>  Hello John,
>>>>>>>>  I have been drafting a letter to VFO because, as you know,
>>>> there is
>>>>>>  speculation that Window-Eyes is going to be phased out.  If it
>>>> is, I > >  am
>>>>>>  not switching to Jaws, because I won't be able to afford it,
>>>> amongst
>>>>>>  other reasons.  However, in my letter, I have pointed out that 
>>>>>> if  Window-Eyes goes, it provides a significant problem for blind
>>>> people
>>>>>>  wanting to get into work, as not everyone has an access to work
>>>> fund.
>>>>>>  Moreover, one of the few ways we can work, especially for 
>>>>>> younger  people, is volunteering, and there, we may be in a 
>>>>>> crisis, as IT  technicians are paranoid about NVDA, since it is 
>>>>>> open source,
>>>> and they
>>>>>>  think it could contain a virus or compromise security in another
>>>> way.
>>>>>>  We would be in limbo, as they won't want NVDA, and they won't
>>>> pay for
>>>>>>  Jaws, as Access to Work won't pay for equipment for unpaid work,
>>>> so > >  you
>>>>>>  would have to buy a license for every computer you use out of
>>>> your own
>>>>>>  pocket.  What do you think?  Also, I have heard that they are >
>>>>>  developing
>>>>>>  both Magic and ZoomText.  How come they are doing that, but
>>>> phasing > >  out
>>>>>>  Window-Eyes?  To me, this is a case of double standards.
>>>>>>>>>  _______________________________________________
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>>>
>>> _______________________________________________
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>>> the author and do not necessarily represent those of Ai Squared.
>>>
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>> _______________________________________________
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>
>
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