I must have missed something.  What is "tandom" version?
On Fri, 14 Jul 2017, Russ Kiehne via Talk wrote:

The check for updates will be available if you have jaws with tandom. I had the non tandom version of jaws.

-----Original Message----- From: Tony C
Sent: Friday, July 14, 2017 6:51 AM
To: Russ Kiehne ; Window-Eyes Discussion List
Subject: Re: trying to update Jaws

  Hi, That's weird, I just went and looked and I have the check for
updates unders the help menu in Jaws...

-----Original Message----- From: Russ Kiehne via Talk
Sent: Friday, July 14, 2017 7:29 AM
To: brice Mijares ; Window-Eyes Discussion List
Subject: Re: trying to update Jaws

IN my case, having the non tandom version, the check for updates was not
available.  Now that I now have the tandom version, the check for updates is
available.

-----Original Message----- From: brice Mijares via Talk
Sent: Thursday, July 13, 2017 8:20 AM
To: Window-Eyes Discussion List
Subject: Re: trying to update Jaws

Are you saying that if I have the choice in help to check for updates,
that I do indeed have the tandem version?

On 7/13/2017 8:12 AM, Russ Kiehne wrote:
 I had to remove the non tandom version of jaws and install the tandom
 version.  All is working as it should.  Inow have the option to check for
 updates.

 -----Original Message----- From: Pastor Gil Pries via Talk
 Sent: Thursday, July 13, 2017 8:04 AM
 To: 'brice Mijares' ; 'Window-Eyes Discussion List'
 Subject: RE: trying to update Jaws

 Maybe your not waiting enough.
 My update installed perfectly yesterday.

 Pastor Gil

 -----Original Message-----
 From: Talk [mailto:talk-bounces+gilp=embarqmail....@lists.window-eyes.com]
 On Behalf Of brice Mijares via Talk
 Sent: Thursday, July 13, 2017 7:49 AM
 To: Window-Eyes Discussion List
 Subject: trying to update Jaws

 Well, yesterday I tried updating Jaws to it's latest release through Help,
 check for updates. It reported an update and I went through the procedure
 of
 updating, it reported starting download and stayed at zero percent. Tried
 it
 twice and gave up. Never had this problem with wineyes in 20 years. I'll
 just wait until fall's major update. Anyhow, Jaws is my last choice, I use
 wineyes, then NVDA before using Jaws!
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