Hello Lourdes, Tuesday, November 5, 2002, 2:46:28 PM, you wrote:
LJ> 1) Get a fresh copy of the program from RitLabs, corrupted downloads LJ> happen :( I just want to reinforce your advice to Britt Malka, which in his last post he seemed to be taking rather lightheartedly. The middle of October, 2002, I downloaded a corrupt copy of The Bat! It behaved in a number of bad ways, a few of which I sent as examples in an earlier answer to Britt Malka's query. Nobody would believe it could possibly be the code. It was me, the newbie. It was my hardware. It was my lack of system resources. Right. :) I had two weeks of unmitigated misery. Finally after a week of hassling with The Bat! Support team, I was advised to install a new copy of TB 1.61 over the extant one. This produced crashes, freeze-ups--oh, you're running Win95, you don't have enough RAM, you don't understand how to work The Bat!'s features. :) Then, TB would not accept the registration key. Oh, you forgot your password. Oh, you don't know how to type. (Implications from Support Team.) *Finally*, well ... , uninstall it and install this fresh copy from us. No charge. We will send you a new key. You can use your same password. :) (at last <vbg>) Now, I am not too computer knowledgeable. I didn't have the sense to know that was what I should have done at the first sign of trouble. It worked like a charm, a treat, a dream. I love The Bat! I wouldn't have gone through all that distress to get it, if I hadn't believed in it and had so much support from the people on tbudl. Thank you all, good buddies! Listen to me, Britt Malka, and listen to Lourdes. We know what we are talking about. TB Support Team should listen, also. Quit running off customers, blaming them and their hardware! :-) <vbg> It is not very much trouble to first uninstall the old copy and then download and install a fresh, clean, complete copy of The Bat! code. Try that first. Then worry about the other things. Save newbies from unnecessary misery. :) We have your best interests at heart. We are your hope. Your new customer. Your next customer. -- Best regards, Mary The Bat! Email - Unofficial Support Board http://the-bat-forums.donzeigler.com ________________________________________________ Current version is 1.61 | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
