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Hello Marck,

Sunday, September 7, 2003, 12:10:08 PM, you wrote:

N>> Its a "buy or die" update policy. Wonderful customer service,
N>> isn't it!

MDP> Superb. This is a company that has continually enhanced and upgraded
MDP> a product to extreme levels without charging existing users a penny
MDP> for five years! I just hope this cashing in on the user base to fund
MDP> further development enables them to continue giving us the same
MDP> level of service for the next five years.

MDP> I think they're very generous to give any kind of upgrade discount
MDP> at all, considering the amount of time many of us have been using
MDP> the software without paying extra for improvements.

MDP> It may seem a bit rough on newer users, but it's not a major problem
MDP> IMHO. The price could hardly be said to be "extortionate". Sure,
MDP> there's "a matter of principal" involved, but I've seen many an own
MDP> nose slashed mercilessly from too many faces over "matters of
MDP> principal" and much prefer the path of consideration of circumstance
MDP> myself.

I wholeheartedly agree. I started using The Bat! last November and
purchased a licence soon afterwards. I paid the licence fee based on
its merits at that time.

The opportunity to upgrade at a discounted price is great. Moreover,
I'm supporting further development of my preferred mail client. So
$17.50 seems a rather small investment considering the likely number
of updates and improvements yet to come.

M
- --
Best regards,
Martin Webster

The Bat! 2.00 (Windows XP Professional Service Pack 1)

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