Hello group, I'm having a little customer problem here that maybe someone can verify what another shop said is true.
A RCA projo PTK178LA has a plastic support bracket on top of the chassis. Well I may have removed that in the shop when the unit was serviced almost 2 years ago and supposedly didn't put it back on. Apparently the unit needed service again and this other shop said that "without that plastic bracket, the circuits would get fried if the TV was moved". So now the customer is wanting me to supply him with the bracket. I think that the other shop greatly over exaggerated the importance of this piece. What do you all say? I realize the importance of it for "shipping" purposes from the factory to the retailer and on down but this seems a little extreme. They also say that it is NLA. So if I'm on the hook for this, maybe someone can supply a part number so I can maybe come up with one somewhere. Thanks for any info, Jon Garver Heritage Television Service 204 Heritage Rd. Monticello, Indiana U.S.A. 47960-1510 574-583-9681 Voice & FAX [EMAIL PROTECTED] _______________________________________________ Tech Repair CD...order your just $49.00 plus shipping...One year of updates free. www.intrepid-video.com www.tech-repair.net Techs mailing list [EMAIL PROTECTED] http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com
