Joe, I haven't talked to the customer, just going by
what was said in a voicemail. I am assuming that he
hasn't moved and I don't know what the problem was that
he was having with it. I got the impression that the
other shop didn't want to release his set until they
get that bracket to put back in there. I don't know if
that shop is trying to stir up trouble since I am a
competitor or just a stickler for originality.

Jon Garver
Heritage Television Service
204 Heritage Rd.
Monticello, Indiana U.S.A.
47960-1510
574-583-9681  Voice & FAX
[EMAIL PROTECTED]


----- Original Message -----
From: "Joe Tech2004" <[EMAIL PROTECTED]>
To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]>
Sent: Wednesday, December 15, 2004 12:24 PM
Subject: Re: [Techs] RCA PTK178 / CTC178 Question


I would have to concur with Wayne, I currently have a CTC179CM which
uses the bracket as a chassis support.

Only thing is, as you mentioned, it's mainly a support for moving
purposes.

Did the customer just move and then had this problem.....?
You said it's been about 2 years.......

Heres the RCA#:(237651)
CTC178 Bracket Chassis Support
GL "joe"
==============================================
[EMAIL PROTECTED] From:
[EMAIL PROTECTED](Wayne Vanaman) Date: Wed, Dec 15, 2004,
10:41am (EST-1) To: [EMAIL PROTECTED] (ELECTRONICS PROFESSIONALS
LIST) Subject: Re: [Techs] RCA PTK178 / CTC178 Question Reply to:
[EMAIL PROTECTED] (ELECTRONICS PROFESSIONALS LIST)
I just looked over a couple of 178 and 179 chassis sets. My opinion is
that the plastic bracket is to prevent pressure on the back panel from
breaking the main pcb.

The back panel is mounted on a metal frame which in turn is resting on
the main pcb. How much treasure would be required to actually cause
damage?

I pressed pretty hard on the back panel and the main board barely
flexes, and that is with the chassis out of the carrier tray.

Some shops use a soldering iron or other method to remove plastic strips
from the bottom of some PCB carrier trays. I find that MUCH more of a
problem than this.

While I have always replaced the plastic brackets I don't see any
realist purpose for them.

I think someone is trying to stir something up.

Wayne Vanaman
Omega Electronics
6904 W Fairfield Dr
Pensacola, Fl. 32506-3310
[EMAIL PROTECTED]
WWW.PensacolaTVRepair.Com
850-456-5995 voice
850-458-6369 fax

Jon Garver wrote:
Hello group, I'm having a little customer problem here that maybe
someone can verify what another shop said is true.

A RCA projo PTK178LA has a plastic support bracket on top of the
chassis. Well I may have removed that in the shop when the unit was
serviced almost 2 years ago and supposedly didn't put it back on.

Apparently the unit needed service again and this other shop said that
"without that plastic bracket, the circuits would get fried if the TV
was moved". So now the customer is wanting me to supply him with the
bracket.

I think that the other shop greatly over exaggerated the importance of
this piece. What do you all say?

I realize the importance of it for "shipping" purposes from the factory
to the retailer and on down but this seems a little extreme. They also
say that it is NLA. So if I'm on the hook for this, maybe someone can
supply a part number so I can maybe come up with one somewhere.
Thanks for any info,
Jon Garver
Heritage Television Service
204 Heritage Rd.
Monticello, Indiana U.S.A.
47960-1510
574-583-9681 Voice & FAX
[EMAIL PROTECTED]
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Joes....Electronics
(Joe:Tech/2004)
[EMAIL PROTECTED]
Fax::509-479-2283


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